IfyouareuncomfortableorunsureaboutremovingcomponentspleasecalltheCustomerSupport
Centerforassistance.
4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Refertotheprocedure
inReplacingamemorymoduleforinstructionsonhowtoremoveandreseatthememorymodules.
Removeanynon-originalmemorymoduleaddedtoyourcomputer.Afterremovingtheextramemory
moduleandreseatingtheoriginalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,
consulttheusermanualforothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.
Ifthecomputerstilldoesnotstartup,calltheCust omerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately .Ifyourcomputerstopsresponding,andyoucannotturnitoff,
pressandholdthepowerswitchfor4-6seconds.Ifthecomputerstilldoesnotrespond,resetthe
computerbyinsertinganeedleorastraightenedpaperclipintotheemergencyresetholetoturnoff
thecomputer.Themorequicklyyoust opthecurrentfrompassingthroughthecomputerthemore
likelyyouwillreducedamagefromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttor eplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0182:BadCRC2.EnterThinkPadSetupandloadSetupdefaults.
Solution:ChecksumoftheCRC2settingintheEEPROMisnotcorrect.PressF1togotoThinkPad
Setup.PressF9andthenpressEntertoloadthedefaultsetting.PressF10andthenpressEnter
torestartthesystem.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumofthetheSecuritysettingsintheEFIVariableisnotcorr ect.PressF1togoto
ThinkPadSetup.PressF9andthenpressEntertoloadthedefaultsetting.Pr essF10andthenpress
Entertorestartthesystem.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationAr ea.
Chapter10.Tr oubleshootingcomputerproblems129