If the words “Bluetooth Radio” appear in the device listing, the Microsoft Bluetooth software is installed on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see “Using Bluetooth” on page 64.

Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the Control Panel.

Solution: If you have installed the Microsoft Bluetooth software before, and you are using ThinkPad Bluetooth with Enhanced Data Rate Software, you may find two Bluetooth icons in the Control Panel. One is the Bluetooth Configuration icon for ThinkPad Bluetooth with Enhanced Data Rate Software, and the other is the Bluetooth Devices icon for the Microsoft Bluetooth software.

Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the headset/headphone is connected using Headset profile or AV profile.

Solution: Do the following:

1.Exit the application that uses the sound device (for example, Windows Media Player).

2.Open the Control Panel by clicking Start Control Panel.

3.Double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window.

4.Select the Audio tab.

5.If you are using Headset profile, select Bluetooth Audio for both Sound playback and Sound recording. If you are using AV profile, select Bluetooth High Quality Audio for both Sound playback and Sound recording.

6.Click OK to close the Sounds and Audio Devices Properties window.

Keyboard and other pointing devices

The following are the most common keyboard and other pointing devices problems:

UltraNav problems

Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.

Solution: The pointer might drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. Pointer drifting might occur for several seconds under the following conditions:

When the computer is turned on.

When the computer resumes normal operation.

When the TrackPoint is pressed for a long time.

When the temperature changes

Problem: The TrackPoint or touch pad does not work.

Solution: Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting.

Note: To open the UltraNav Device Setting, press Fn+F8.

Keyboard problems

Problem: All or some keys on the keyboard do not work.

Solution: If an external numeric keypad is connected:

1.Turn off the computer.

2.Remove the external numeric keypad.

3.Turn on the computer and try using the keyboard again.

Chapter 10. Troubleshooting computer problems 217

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Lenovo X220I TABLET, X220 TABLET, X220-4287 manual Keyboard and other pointing devices, UltraNav problems, Keyboard problems

4291BR6PC10B616, 42875TU, 428742U, 4294CTO, X220-4287 specifications

Lenovo's X220i, X220i Tablet, and their respective models such as 42872W5, 42912XU, and 429133U are part of the ThinkPad series, renowned for their reliability, performance, and innovative features tailored for both business and personal use. The X220i and X220i Tablet stand out in the ultrabook category, offering a perfect balance between portability and functionality, making them ideal for professionals on the go.

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