Dell 9300 owner manual DVD drive problems, Problems writing to a DVD+RW drive

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C L E A N T H E D R I V E O R D I S K — See the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.

E N S U R E T H A T T H E CD I S S N A P P E D O N T O T H E S P I N D L E

C H E C K T H E C A B L E C O N N E C T I O N S

C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — See "Resolving Software and Hardware

Incompatibilities" on page 80.

R U N T H E D E L L D I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 55.

DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

Problems writing to a DVD+RW drive

C L O S E O T H E R P R O G R A M S — The DVD+RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD+RW.

TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A DVD+RW D I S C — See the Dell Inspiron Help file or search for the keyword standby in the Windows Help and Support Center for information on power management modes. To access help, see "Finding Information" on page 9.

C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your DVD creation software.

VE R I F Y T H E C O R R E C T M E D I A I S I N U S E — DVD+RW drives may use any CD media such as CD-R or CD-RW, but when using your DVD+RW to write to DVD media, be sure to use DVD+R or DVD+RW media only. Using DVD-R/RW media may lead to DVD playback problems or incomplete write or verify operations.

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Solving Problems