Dell 9300 owner manual Dell Diagnostics Main Menu

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•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting Dell" on page 108.

If the Pre-boot System Assessment completes successfully, you receive the message Booting

Dell Diagnostic Utility Partition. Press any key to continue.

6Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option	Function
Express Test	Performs a quick test of devices. This test typically takes
	10 to 20 minutes and requires no interaction on your
	part. Run Express Test first to increase the possibility of
	tracing the problem quickly.
Extended Test	Performs a thorough check of devices. This test typically
	takes an hour or more and requires you to answer
	questions periodically.
Custom Test	Tests a specific device. You can customize the tests you
	want to run.
Symptom Tree	Lists the most common symptoms encountered and
	allows you to select a test based on the symptom of the
	problem you are having.

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 108.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

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Solving Problems