•Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered:

•Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.

•Identification of software problem sources

•Configuration of system BIOS (UEFI BIOS) as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty Information” in the Safety and Warranty Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available:

•Machine Type and Model

•Serial numbers of your computer, monitor, and other components, or your proof of purchase

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information for your system

Telephone numbers

Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, go to the Support Web site at: http://www.lenovo.com/support/phone

Table 10. World-wide telephone list

Country or Region

Telephone Number

 

 

Africa

Africa: +44 (0)1475-555-055

 

South Africa: +27-11-3028888, 0800110756

 

and +27-11- 3027252

 

Central Africa: Contact the nearest Lenovo Business Partner

 

 

Argentina

0800-666-0011 (Spanish)

 

 

Australia

131-426 (English)

 

 

Austria

0043-0810-100654 (Warranty service and support)

 

(German)

 

 

Belgium

02-225-3611 (Warranty service and support)

 

(Dutch and French)

 

 

Bolivia

0800-10-0189 (Spanish)

 

 

Brazil

Sao Paulo region: (11) 3889-8986

 

Outside Sao Paulo region: 0800-701-4815

 

(Brazilian Portuguese)

 

 

Chapter 11. Getting support 237

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Lenovo 42912XU, X220I TABLET, X220 TABLET, X220-4287, 42872W5 manual Telephone numbers, Country or Region Telephone Number
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4291BR6PC10B616, 42875TU, 428742U, 4294CTO, X220-4287 specifications

Lenovo's X220i, X220i Tablet, and their respective models such as 42872W5, 42912XU, and 429133U are part of the ThinkPad series, renowned for their reliability, performance, and innovative features tailored for both business and personal use. The X220i and X220i Tablet stand out in the ultrabook category, offering a perfect balance between portability and functionality, making them ideal for professionals on the go.

The X220i features a 12.5-inch display, which delivers vibrant visuals and clear text, ensuring users can work efficiently in various lighting conditions. The display options may include HD resolutions with anti-glare technology, minimizing reflections and enhancing visibility. The X220i Tablet takes portability a step further by incorporating touchscreen capabilities, allowing for a more interactive experience, which is particularly useful for presentations and drawing applications.

Under the hood, both models are powered by Intel Core processors, providing solid performance for multitasking and demanding applications. The X220i comes with options for up to 8GB of RAM, ensuring smooth operation even when handling multiple applications simultaneously. Storage options typically include fast SSDs, which not only enhance boot times but also improve file access speeds, contributing to overall responsiveness.

A key feature of the ThinkPad series is its exceptional build quality. The X220i and X220i Tablet are constructed with durable materials, including magnesium alloy and reinforced hinges, designed to withstand the rigors of daily use. Additionally, they are tested against military specifications, ensuring reliability in challenging conditions.

Connectivity options are extensive, featuring USB 3.0 ports, a VGA port, and HDMI, allowing users to connect to various peripherals and external displays. Advanced wireless connectivity options such as Wi-Fi and Bluetooth enable seamless communication and file sharing.

Battery life is another area where the X220i series excels. The laptops are designed to last an extended period on a single charge, often exceeding 8 hours, making them suitable for long workdays without the need for a power outlet.

In conclusion, the Lenovo X220i, X220i Tablet, and their variants like 42872W5, 42912XU, and 429133U are exemplary devices that blend portability, performance, and durability. Ideal for professionals and students alike, these devices cater to a range of computing needs while maintaining a compact and lightweight profile.
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