Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management might have been enabled. Do either of the following:

Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.

Press the power button to resume from sleep or hibernation.

Beep errors

Table 8. Beep errors

Problem

Solution

 

 

One short beep, pause, three short beeps, pause, three

Make sure that memory modules are installed correctly. If

more short beeps, and one short beep

they are, and you still hear the beeps, have the computer

 

serviced.

 

 

Three short beeps, pause, one short beep, pause, one

PCI resource allocation failure. Power off the computer

more short beep, and three short beeps

and remove the device from the ExpressCard Slot. If the

 

beeps persist, have the computer serviced.

 

 

One long and two short beeps

The video function has a problem. Have the computer

 

serviced.

 

 

Four cycles of four short beeps

Shut down the computer immediately and have the

 

computer serviced.

 

 

Five short beeps

The system board has a problem. Have the computer

 

serviced.

 

 

Memory module problems

Print these instructions now and keep it with your computer for reference later.

If your memory module is not operating properly, check the following items:

1.Verify that the memory module is installed and seated correctly in your computer.

It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection. See “Replacing a memory module” on page 73.

2.Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST). See “Error messages” on page 132.

3.Verify that the latest UEFI for your model has been installed.

4.Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. See “Replacing a memory module” on page 73.

5.Run diagnostic programs. See “Diagnosing problems” on page 131.

Networking problems

The following are the most common networking problems.

Ethernet problems

Problem: Your computer cannot connect to the network.

Solution: Make sure that:

– The cable is installed correctly.

Chapter 10. Troubleshooting computer problems 135

Page 153
Image 153
Lenovo X230I manual Beep errors, Memory module problems, Networking problems, Ethernet problems, Problem Solution