Onkyo PR-SC5508 instruction manual Errors during update via USB

Models: PR-SC5508

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5

 

Make sure the AV controller and TV are turned

 

Errors during update via USB

 

 

 

 

 

on.

 

 

 

 

Error Code

Description

 

 

If the AV controller is in standby mode, press ON/

 

 

*-10,*-20

USB storage device is not detected. Make sure

 

 

STANDBY on the AV controller to light up the

 

 

 

the USB flash memory or USB cable is prop-

 

 

front display.

 

 

 

 

erly connected to the USB port. If the USB

 

 

 

 

 

6

 

Select the USB input source.

 

storage device has its own power supply, use it

 

 

to power the USB storage device.

 

 

Now Initializing” is displayed on the front dis-

 

 

 

 

*-14

An update file is not found in the root folder of

 

 

play and then the name of the USB storage device

 

 

 

the USB storage device, or an update file is for

 

 

is displayed. It will take 20 to 30 seconds to recog-

 

 

 

 

other model. Retry download following

 

 

nize the USB storage device.

 

 

 

 

instructions at the support website. If the error

7

 

Press RECEIVER followed by SETUP on the

 

 

persists, please contact Onkyo Support and

 

 

provide the error code.

 

 

remote controller.

 

 

 

 

Others

Retry the update procedure from the begin-

 

 

Main menu will be displayed on TV screen. Pro-

 

 

 

ning. If the error persists, please contact

 

 

cedures thereafter can also be performed on the

 

 

 

 

Onkyo Support and provide the error code.

 

 

AV controller by using its SETUP, arrow, and

 

 

 

 

 

 

 

 

 

 

 

ENTER buttons.

Case3:

 

8

 

Go to “Hardware Setup” menu.

 

If an error occurs during the update, disconnect then

 

reconnect the power cord and try again.

9

 

Go to “Firmware Update” menu.

 

Case4:

 

10

 

Select “via USB” and press ENTER.

 

If Error Code 3-51is displayed, try the following proce-

 

dure.

 

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Select “Update” and press ENTER.

1. Disconnect the power cord then reconnect.

 

2. Start up this device, and select the NET/USB selector.

 

 

Updating will begin.

 

 

As the updating progresses, the TV screen may

3. After the “Now Initializing” display has changed,

 

 

perform the update again.

 

 

disappear depending on the program updated. In

 

 

this case, you can see the update progress on the

Case5:

 

 

 

front display of the AV controller. The TV screen

 

 

 

If an error has occurred due to wrong selection of input

 

 

will reappear when you finish the update and turn

 

 

sources, turn off and on the AV controller. Then retry the

 

 

on the AV controller.

 

 

update.

 

 

 

Do not turn off the AV controller and do not

 

 

 

 

 

 

 

remove the USB storage device during updating

 

 

 

 

ONKYO CORPORATION

 

 

process.

 

 

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN

 

 

 

 

12

 

Message “Complete!” appears on the front dis-

 

The Americas

 

 

 

play of the AV controller, indicating that the

ONKYO U.S.A. CORPORATION

 

 

update has been completed.

 

 

 

 

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.

13

 

Using ON/STANDBY on the front panel, turn

 

Tel: 800-229-1687, 201-785-2600

 

 

off the AV controller and then remove the USB

Fax: 201-785-2650

 

 

storage device.

 

 

Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET

 

 

* Do not use ON or STANDBY on the remote control-

 

 

ler.

<http://www.us.onkyo.com/>

 

 

 

 

 

 

14

 

Press ON/STANDBY to turn on the AV control-

Europe

 

 

 

 

 

 

ler.

ONKYO EUROPE ELECTRONICS GmbH

 

 

Congratulations!! Now you have the latest firm-

Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY

 

 

ware on your Onkyo AV controller.

Tel: +49-8142-4401-0 Fax: +49-8142-4401-555

Troubleshooting

<http://www.eu.onkyo.com/>

China, Hong Kong

 

 

 

 

Case1:

 

 

 

 

ONKYO CHINA LIMITED

If “No Update” is displayed on the front display of the AV

Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road,

controller, the firmware has already been updated. You do

Kwai Chung, N.T., Hong Kong

not need to do anything further.

Tel: 852-2429-3118 Fax: 852-2428-9039

Case2:

 

 

<http://www.onkyochina.com/>

 

 

 

 

If an error occurs, “Error!! *-** No media” is displayed

Asia, Oceania, Middle East, Africa

on the front display of the AV controller. (Alpha-numeric

Please contact an ONKYO distributor referring to Onkyo SUPPORT

characters on the front display are denoted by asterisks.)

site.

 

See the following table and take appropriate action.

<http://www.intl.onkyo.com/support/local_support/index.html>

En

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Onkyo PR-SC5508 instruction manual Errors during update via USB