Troubleshooting

If you have any trouble using the AV controller, look for a solution in this section. If you can’t resolve the issue your- self, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV controller before contacting your Onkyo dealer.

To reset the AV controller to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/STANDBY. “Clear” will appear on the display and the AV controller will enter Standby mode.

Note that resetting the AV controller will delete your radio presets and custom settings.

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about 3 sec- onds). Within 30 seconds, press RECEIVER again.

Power

Can’t turn on the AV controller

Make sure that the power cord is properly plugged — into the wall outlet.

Unplug the power cord from the wall outlet, wait five — seconds or more, then plug it in again.

The STANDBY indicator flashes red

The protection circuit has been activated. Remove

the power cord from the wall outlet immediately.

 

Disconnect all speaker cables and input sources, and

 

leave the AV controller with its power cord discon-

 

nected for 1 hour. After that, reconnect the power

 

cord and set the volume to maximum. If the AV con-

 

troller stays on, set the volume to minimum, discon-

 

nect the power cord, and reconnect your speakers

 

and input sources. If the AV controller turns off

 

when you set the volume to maximum, disconnect

 

the power cord, and contact your Onkyo dealer.

 

Audio

There’s no sound, or it’s very quiet

Make sure that your multichannel power amplifier is

12

turned on and set up correctly and connected to the

 

AV controller properly.

 

 

 

Make sure that the digital input source is selected

47

properly.

 

Make sure that all audio connecting plugs are pushed

18

in all the way.

 

 

 

Make sure that the inputs and outputs of all compo-

19-21

nents are connected properly.

 

Make sure that the input source is properly selected.

26

 

 

Check the volume. The AV controller is designed for

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

If the MUTING indicator is flashing on the display,

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press the remote controller’s MUTING to unmute

 

the AV controller.

 

 

 

While a pair of headphones is connected to the

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PHONES jack, no sound is output by the speakers.

 

If there’s no sound from a DVD player connected to

an HDMI IN, check the DVD player’s output set-

 

tings, and be sure to select a supported audio format.

 

 

 

Check the digital audio output setting on the con-

nected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

With some DVD-Video discs, you need to select an

audio output format from a menu.

 

 

 

If your turntable uses an MC cartridge, you must

connect an MC head amp, or an MC transformer.

 

Make sure that none of the connecting cables are

bent, twisted, or damaged.

 

 

 

Not all listening modes use all speakers.

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Specify the speaker distances and adjust the individ-

49

ual speaker levels.

 

 

 

Make sure that the speaker setup microphone is not

still connected.

 

The input signal format is set to “PCM” or “DTS”.

64

Set it to “Auto”.

 

Only the front speakers produce sound

When the Stereo or Mono listening mode is selected,

only the front speakers and subwoofer produce

 

sound.

 

 

 

In the Mono listening mode, only the front speakers

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output sound if the “Output Speaker” setting is set

 

to “Left / Right”.

 

Check the Speaker Configuration.

48

Audio Return Channel audio can be heard via the TV/monitor speakers connected to the HDMI OUT SUB jack

Change the Audio Selector settings of the TV/CD

64

input selector.

 

En

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Onkyo PR-SC5508 instruction manual Troubleshooting, Can’t turn on the AV controller, Standby indicator flashes red