Lenoxx Electronics L30 BF-2 operation manual Troubleshooting Qualified Technicians Only

TROUBLESHOOTING Qualified Technicians Only

PROBLEM		CAUSE(S)	SOLUTIONS
1)	Pilot will not light, and Piezo Igniter does	a. Electrode wire (at Piezo Igniter) not	•	Make sure connections are solid.
	not produce a heavy blue spark.	pushed completely on.	•	Replace piezo igniter.
		b. Piezo igniter is defective
2)	Pilot will not light, but Piezo Igniter pro-	a. Incorrect lighting procedure.	•	Carefully follow the lighting / operating
	duces a heavy blue spark.	b. No gas to appliance due to shut valves or		instructions found in the appliance of this
		disconnected gas lines.		owner's manual.
			• Check for multiple gas shut-offs; check
				gas supply lines.
3) Pilot will not stay lit.		a. Thermocouple is not firmly connected to	•	Ensure thermocouple is fully inserted into
		control valve.		pilot assembly.
		b. Pilot flame is not directed to top of ther-	•	Replace thermocouple.
		mocouple.
		c. Thermocouple is defective. Make sure
		connection is solid.
4)	Pilot flame stays lit, but main burner will	a. Burner control switch (on control panel) is	•	Position the burner control switch to
	not light.	in "OFF" position; or thermostat (if in-		"ON"; or adjust the thermostat. Refer to
		stalled) is turned off or temperature set-		manufacturer's instructions for thermo-
		ting is too low.		stat.
		b. Electrical wiring is damaged or poorly	•	Refer to Control and Safety Wiring Dia-
		connected		gram (page 18) and check electrical
		c. One of the following components may be		connections.
		defective: burner control switch, thermo-	•	Refer to Control and Safety Systems
		stat, vent spill switch, or thermopile.		Wiring Diagram (page 18). Electrically
				bypass components one at a time and
				replace defective item.
5) Main burner stays lit for up to 10 minutes		a. Vent is blocked; flue gas is "spilling",	•	Examine venting system for blockage.
	and then shuts off, pilot flame remains lit.	which activates the spill switch and shuts		Remove any blockage.
		down the appliance.	•	Open a window to see if the problem is
		b. The house is negatively pressurized re-		corrected.
		sulting in spill switch activation.
6) Smell of gas		a. Loose fittings may be allowing gas to leak	•	Check all joints for leakage: pilot assem-
		out.		bly, gas supply system, main burner as-
				sembly, pilot and burner adjustment
				screws. Use a proper leak check solu-
				tion. WARNING: Never use an open
				flame to check for leaks.
7) A thin coating of black soot forms on the		a. Burner primary air inlet is restricted or	•	Be sure all openings (fresh air inlets) in
	window. NOTE: See page 16, Cleaning	blocked.		stove are free from dust and debris. Re-
	Glass.	b. Flames make contact with logs or other		check these areas periodically.
		surfaces.	•	Make sure ceramic logs are in their cor-
		c. Improper venting.		rect positions.
			•	Check for flue blockage, disconnected
				flue, improper installation. Make appro-
				priate corrections.
8) A white coating forms on windows, logs,		a. Residues / impurities being burned off.	•	Follow cleaning guidelines outlined in the
	and / or inside walls of firebox.			MAINTENANCE section of this manual.
9) Circulation blower makes a humming		a. Impeller blades in circulation blower are	•	Disconnect electrical power to circulation
	sound, but there is no circulation air.	dirty.		blower, access blower and clean impeller
		b. Circulation blower is defective.		blades as outlined in the MAINTE-
				NANCE section of this manual.
			•	Replace blower.

REFERENCE INFORMATION FOR QUALIFIED TECHNICIAN: Thermopile / Thermocouple Operation

♦Thermopile: Millivolt production should be a minimum of 325 MV with pilot only.

♦Thermocouple: Millivolt production should be a minimum of 14 MV with pilot only.

Drop out rate

♦TP 50-60 MV

♦TP 1 1/2-2 Min. (3 max.) if longer, replace thermopile.

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