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Lexmark 34S0305, 34S0100, 34S0300, 34S5164 manual Clearing jams behind the rear door

Models: 34S5164 34S0100 34S0300 34S0305

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Clearing jams behind the rear door

If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer:

1Push the release button, and then lower the front door.

2Pull open the rear door.

The paper may be jammed with one end caught in the standard exit bin.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clearing jams

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Lexmark 34S0305, 34S0100, 34S0300, 34S5164 manual Clearing jams behind the rear door

Contents

Users Guide FebruaryLexmark E260, E260d, and E260dn Series Safety information ContentsAdditional printer setup Learning about the printerLoading paper and specialty media Paper and specialty media guidePrinting Maintaining the printer Understanding printer menusAdministrative support TroubleshootingClearing jams Index NoticesSafety information See the product Users Guide for additional safety information Safety informationSAVE THESE INSTRUCTIONS Learning about theprinter Thank you for choosing this printerFinding information about the printer Selecting a location for the printer Basic model Printer configurationsFront door release button Paper stop Standard exit bin Learning about the printerPrinter control panel System board door Standard 250-sheet tray Tray Manual feeder door Front doorNote The Ethernet port is a feature on network models only USB port Configured modelsParallel port Printer power cord socket Power switch Security slot Rear door Ethernet portUnderstanding the printer control panel The printer control panel features six lights and two buttonsLearning about the printer Learning about the printer Error lightJam light Load paper lightInstalling internal options AdditionalprintersetupAccessing the system board to install internal options Available internal optionsInstalling a memory card 4 Align the memory card with its connector on the system board 1 Turn the printer off 2 Access the system board5 Push open the latches on both ends of the memory connector Additional printer setupInstalling a 250- or 550-sheet drawer Installing hardware options12 Click Properties 13 Click Install Options 14 Click Ask PrinterSupport unit Tray 10 Click Properties 11 Click Install Options 12 Click Ask Printer Attaching cables Printing the printer settings configuration sheetInstalling printer software Setting up the printer softwareFor Windows users 2 Insert the Software and Documentation CDUpdating available options in the printer driver Using the World Wide WebFor Macintosh users In Mac OS X version 10.5 or laterIn Mac OS X version 10.4 and earlier Minimizingyour printersenvironmental impact Using recycled paper and other office papersSaving paper and toner Conserving suppliesSaving energy Adjusting Power SaverRecycling Use both sides of the paperRecycling Lexmark products Recycling Lexmark packagingReturning Lexmark cartridges for reuse or recycling Interpreting the printercontrolpanel lights Understanding the printer control panel light sequencesUnderstanding the primary light sequences Interpreting the printer control panel lights Replace PC Kit Blinking Blinking On Ready On green Power SaverOn yellow Replace the photoconductor kit Send a print job Send a print jobHex Trace Ready Slowly Blinking Busy Blinking Flushing Buffer Interpreting the printer control panel lightsBlinking Blinking Wait or press Wait until the printer returns to the Ready stateInterpreting the printer control panel lights Light sequenceWhat to do Not ready - On Cartridge error On On Front door is open - On No paper in Tray 1 or Tray 2 - On On No paper in the manual feeder Interpreting the printer control panel lightsOn Remove paper from the standard exit bin - Blinking Load paper in Tray 1 or Tray 2, and then press orLight sequence Interpreting the printer control panel lightsWhat to do Light sequenceInterpreting the printer control panel lights Understanding the secondary error light sequencesWhat you can do Light sequencesHost interface disabled On Blinking Blinking On Paper size is small Replace missing or defective cartridge On Blinking - On Configuring Universal paper settings Setting the paper size and typeLoading paper andspecialtymedia Loading the standard 250-sheet tray1 Pull the tray completely out Busy BlinkingLoading paper and specialty media b Raise the A6 length guide If you are loading A6-size paperNote The standard tray accommodates only 150 sheets of A6-size paper Loading paper and specialty mediaMaximum fill line Note The difference between the standard 250-sheet tray and the optional 250- and 550-sheet trays is that the standard tray accommodates up to 150 sheets of A6-size paper, so the width guides slide farther to the center of the tray Loading the optional 250- or 550-sheet tray Using the manual feeder Using the standard exit bin and paper stop Linking trays Linking and unlinking traysUnlinking trays Assigning a custom paper type name to a tray7 Click Submit Loading paper and specialty media Weight Paper characteristicsPaperandspecialtymediaguide Paper guidelinesPage Storing paper Selecting paperSelecting preprinted forms and letterhead Paper sizes supported by the printer Supported paper sizes, types, and weights163 g/m2 16-43 lb paper weights Paper types and weights supported by the printerTransparencies Envelopes smooth2 Printing a document PrintingPrinting a document For Windows usersPrinting on both sides of the paper Printing on both sides of the paperPrinting on both sides of the paper manually 2 Click Properties, Preferences, Options, or SetupFor Macintosh users Printing specialty documents Tips on using letterheadTo optimize performance and minimize jams, do not use envelopes that Use only new envelopesHave excessive curl or twist Are stuck together or damaged in any way Have windows, holes, perforations, cutouts, or embossing PrintingHave metal clasps, string ties, or folding bars Have an interlocking design Have postage stamps attachedHave bent corners Have rough, cockle, or laid finishes Printing information pages Printing the menu settings and network setup pagesPrinting a booklet Windows 2 Click Properties, Preferences, Options, or SetupPrinting the print quality test pages Canceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer For Windows usersSetting Jam Recovery Using the Local Printer Settings Utility Installing the Local Printer Settings UtilityUnderstanding printermenus 2 Click Install Printer and SoftwareSetup Using the Finishing menuPaper FinishingDefault Source menu Paper menuSize/Type menu Set Size menu for Manual Paper Understanding printer menusSet Size menu for Manual Envelope Set Type menu for TrayUnderstanding printer menus Paper Texture menuTransparency Texture Set Weight Paper Weight menuRough/Cotton Texture Custom x TexturePaper Loading menu Custom Types menuUnderstanding printer menus Units of Measure Universal Setup menuPortrait Width Portrait HeightGeneral Settings menu Settings menuPower Saver Disabled Factory Defaults Setup menuPrinter Language Print AreaPrint All Order Finishing menuSides Duplex Duplex BindingCollate Understanding printer menusSeparator Sheets Separator SourcePrint Resolution Quality menuN-up Border Pixel BoostPCL Emul menu PostScript menuPrint PS Error ContrastUnderstanding printer menus Menu itemDescription Understanding printer menus Menu itemDescription Maintainingthe printer Cleaning the exterior of the printerStoring supplies Checking the status of suppliesOrdering supplies Ordering toner cartridgesRecommended toner cartridges and part numbers Ordering a photoconductor kit Replacing suppliesReplacing the toner cartridge Light sequence3 Unpack the new toner cartridge To replace the toner cartridge4 Rotate the cartridge in all directions to distribute the toner Maintaining the printerLight sequences Replacing the photoconductor kitBlinking Blinking On Replace photoconductorPlace the unit on a flat, clean surface 4 Unpack the new photoconductor kitMaintaining the printer Moving the printer Before moving the printerMoving the printer to another location Maintaining the printer Shipping the printerAdminis trativesupport Finding advanced networking and administrator informationRestoring the factory default settings Clearingjams Accessing jam areasAvoiding jams Paper tray recommendations200.yy Paper jam Understanding jam lights and access locations201.yy Paper jam Try one of the following Remove TrayOn On On 202.yy Paper jamOn Blinking On Open the front door, and then open the rear door 231.yy Paper jam233.yy Paper jam On Blinking Blinking On Try one of the followingOn Blinking Blinking On Remove the jam from the standard exit bin 235.yy Paper jam24x.yy Paper jam On On On On Try one of the following Remove Tray251.yy Paper jam Clearing jams behind the photoconductor kit and toner cartridge3 Remove the jammed paper Clearing jams from Tray Clearing jams from the standard exit bin4 Insert the tray 5 Press to continue printing Clearing jams 2 Remove the jammed paperClearing jams from Tray To see whether paper is jammed in or behind Tray 1 Remove Tray2 Remove the jammed paper Clearing jams Clearing jams in the manual feeder 3 Insert the tray 4 Press to continue printingClearing jams Clearing jams behind the rear door 5 Press to continue printing Clearing jams 3 Remove the jammed paper 4 Close both the front and rear doorsUnderstanding printer messages TroubleshootingClose door Load input src with custom type nameLoad manual feeder with custom type name 58 Too many flash options installedLoad manual feeder with custom string Remove paper from standard output bin58 Too many trays attached Solving basic printer problems59 Incompatible tray 88 Replace tonerJobs do not print Solving printing problemsMAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED MAKE SURE THE PRINTER IS READY TO PRINTJob takes longer than expected to print Multiple-language PDFs do not printJob prints from the wrong tray or on the wrong paper CHECK THE PAPER SIZE AND PAPER TYPE SETTINGSTray linking does not work Incorrect characters printLarge jobs do not collate CHECK THE COLLATE SETTINGOption does not operate correctly or quits after it is installed Solving option problemsDrawers RESET THE PRINTERMemory card Solving paper feed problemsPaper frequently jams Paper jam lights remain on after jam is clearedSolving print quality problems Isolating print quality problemsPage that jammed does not reprint after the jam is cleared Characters have jagged or uneven edges Blank pagesClipped images CHECK THE PAPER GUIDESGhost images Gray backgroundCHECK THE PAPER SIZE SETTING CHECK THE PAPER SIZE AND PAPER TYPE SETTINGSPaper curl Incorrect marginsPrint is too dark CHECK THE PAPER SIZE SETTINGCHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS Print is too lightCHECK THE PAPER TYPE SETTING CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGSToner fog or background shading appears on the page Skewed printToner rubs off CHECK THE PAPER TYPE SETTINGTransparency print quality is poor Toner specksStreaked horizontal lines CHECK THE PAPER TYPE SETTINGTHE TONER IS SMEARED Streaked vertical linesTHE TONER CARTRIDGE MAY BE DEFECTIVE THE PAPER PATH MAY NOT BE CLEARTHE PAPER PATH MAY NOT BE CLEAR Solid black or white streaks appear on transparencies or paperTHERE IS TONER IN THE PAPER PATH MAKE SURE THE FILL PATTERN IS CORRECTContacting Customer Support Product information NoticesEdition notice 2010 Lexmark International, Inc All rights reservedTrademarks UNITED STATES GOVERNMENT RIGHTSNoise emission levels Modular component noticeWaste from Electrical and Electronic Equipment WEEE directive Static sensitivity noticeENERGY STAR Temperature informationLaser notice Laser advisory labelProduct power consumption Power consumptionPower Saver Off modeIndustry Canada compliance statement Regulatory notices for wireless productsAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformityIndustry Canada Canada Notice to users in the European UnionČesky Dansk Deutsch Limited warranty Statement of Limited WarrantyLimited warranty service Lexmark International, Inc., Lexington, KYLimitation of liability Extent of limited warrantyLEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT Additional rightsLEXMARK SOFTWARE LICENSE AGREEMENT Page Notices ADOBE SYSTEMS INCORPORATED NOTICE MICROSOFT CORPORATION NOTICESNumerics IndexPage