4402-001
Service Checks
Carrier Transport Service Check
| FRU | Action |
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1 | System Board | Check the transport carrier motor connector J4. If |
| Carrier Transport | connected, check for approximately 28 volts on |
| pins 1 and 2 or at the wire connections located on | |
| Motor | the rear of the transport carrier motor. If voltage is |
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| incorrect, replace the system board. If voltage is |
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| correct, check the motor for shorts. |
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2 | Carrier Transport | Check the motor for binds, or loose motor pulley. |
| Motor | A noisy or chattering motor or a motor that fails to |
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| turn can be caused by: |
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| • An open or short in the motor. |
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| • An open or short in the motor driver |
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| on the system board. |
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| • A bind in the carrier transport |
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| mechanism. |
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| With the carrier transport motor cable (J4) |
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| disconnected from the system board, check for 0 |
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| to 10 ohms between the following pins on the |
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| motor: |
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| If the readings are incorrect, replace the print |
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| engine. Go to the “Print Engine Removal” on |
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| page |
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3 | Carrier Guide Rod | Clean the carrier rod. |
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| Note: Lubricate the rod and the carrier rod bearing |
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| surfaces with grease P/N 99A0394. |
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