4402-001

Paper Feed Problems

Symptom

Action

 

 

 

Fails to pick paper

Go to the “Paper Feed Service

• Picks more than one sheet of

Check” on page 2-11.

 

paper

 

Picks paper but fails to feed

 

• Paper jams

 

Paper fails to exit

 

• Noisy paper feed

 

 

 

Envelopes fail to feed

Go to the “Paper Feed Service

 

 

Check” on page 2-11.

 

 

Paper skews

Go to the “Paper Path Service

 

 

Check” on page 2-13.

 

 

Power Problems

 

 

 

Symptom

Action

 

 

No power in machine, motors do

Go to the “Power Service Check”

not operate

on page 2-14.

 

 

Print Quality Problems

 

 

 

Symptom

Action

 

 

• Voids in characters

Go to the “Print Quality Service

Light print

Check” on page 2-15.

Prints off the page

 

Fuzzy print

 

• Carrier moves but no print

 

Printhead dries prematurely

 

Colors print incorrectly

 

Vertical alignment off

 

 

 

• Ink smearing

Go to the “Paper Feed Service

Vertical streaks on paper

Check” on page 2-11.

Print lines crowded

 

 

 

 

Diagnostic Information 2-5

Page 19
Image 19
Lexmark 4402-001 manual Go to the Paper Feed Service, Check on, Go to the Paper Path Service, Go to the Power Service Check