TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic safety functions which detect and diagnose problems at an early stage and react appropriately. When the machine does not function properly or does not function at all, check the following points before you call the Service Department.
| Problem | Possible Cause | Solution |
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Rattling and clanking noise | • Foreign objects such as coins | Stop washer and check drum and drain |
| or safety pins may be in drum | filter. |
| or pump. | If noise continues after washer is restarted, |
|
| call for service. |
Thumping sound | • Heavy wash loads may | If sound continues, washer is probably out |
| produce a thumping sound. | of balance. Stop and redistribute wash |
| This is normal. | load. |
Vibrating noise | • Have all the transit bolts and | See Installation Instructions for removing |
| packing been removed? | shipping bolts. |
| • Wash load may be unevenly | Stop washer and rearrange wash load. |
| distributed in the drum. |
|
| • Are all the feet resting firmly | Adjust the leveling feet. |
| on the ground? | Make sure all four feet are in firm contact |
|
| with the floor, while the washer is in the |
|
| spin cycle with a load. |
|
|
|
Water leaks | • Fill hose connection is loose at | Check and tighten hose connections. |
| tap or washer. |
|
| • House drain pipes are | Unclog drain pipe. Contact plumber if |
| clogged. | necessary. |
Excessive suds | • Too much detergent or | Reduce detergent amount or use low |
| unsuitable detergent. | sudsing detergent. |
|
| Designed specially to use only |
|
| HE (High Efficiency) detergent |
Water does not enter | • Water supply is not adequate | Check another tap in the house. |
washer or it enters slowly | in area. |
|
| • Water supply tap is not | Fully open tap. |
| completely open. |
|
| • Water inlet hose is bent. | Straighten hose. |
| • The filter of the inlet hose | Check the filter of the inlet hose. |
| clogged. |
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