TROUBLESHOOTING GUIDE

 

 

 

ENGLISH

Problem

Possible Cause

Solution

 

 

 

 

Water in the washer does

• Drain hose is bent or clogged.

Clean and straighten the drain hose.

 

not drain or drains slowly

 

 

 

 

• The drain filter is clogged.

Clean the drain filter.

 

 

 

 

 

Washer does not start

• Electrical power cord may not

Make sure plug fits tightly in wall

 

 

be plugged in or connection

outlet.

 

 

may be loose.

 

 

 

• House fuse is blown, circuit

Reset circuit breaker or replace fuse.

 

 

breaker tripped, or a power

Do not increase fuse capacity.

 

 

outage has occurred.

If problem is a circuit overload, have

 

 

 

it corrected by a qualified electrician.

 

 

• Water supply tap is not turned

Turn on water supply tap.

 

 

on.

 

 

Washer won’t spin

• Check that the door is firmly

Close the door and press the

 

 

shut.

Start/Pause button. After pressing the

 

 

 

Start/Pause button, it may take a few

 

 

 

moments before the clothes washer

 

 

 

begins to spin.

 

 

 

 

 

Wash cycle time delayed

• The washing time may vary by

If the imbalance is detected or if the

 

 

the amount of laundry, water

suds removing program operates, the

 

 

pressure, water temperature,

wash time shall be increased.

 

 

and other using conditions.

 

 

 

 

 

 

RLM problem

 

See the Owner's Manual of RLM & PLC

 

 

 

modem.

 

 

 

 

 

Washer odor

• Does not use HE detergent.

Use only HE detergent.

 

 

• Stains under the door seal.

Wipe off the stains.

 

 

 

 

 

The door cannot be

• The water temperature or the

Drain the water by using Drain/Spin cycle.

 

unlocked by pressing the

level is high.

(The door may be opened after the Drain/

 

Start/Pause button to

 

Spin cycle is complete.)

 

stop the washer.

 

 

 

 

 

 

 

Normal sounds that may be heard:

-Clicking: When the door is locked or unlocked.

-Spraying: When the steam is sprayed and/or the water is circulated.

-Gurgling or humming: When the water is drained from the washer. (This happens during the end of draining.)

-Splashing: When the drum is tumbling, during the wash and rinse cycle.

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