LG Electronics 50PA5500, 60PA6500, 60PA5500, 60PA550C Troubleshooting, English, General, Audio

Models: 60PA6500 42PA4900 60PA5500 50PA5500 50PA6500 42PA450C 50PA4900 50PA550C 50PA450C

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TROUBLESHOOTING 85

TROUBLESHOOTING 85

TROUBLESHOOTING

General

Problem

Solution

 

 

Cannot control the TV with the

yyCheck the remote control sensor on the product and try again.

remote control.

yyCheck if there is any obstacle between the product and the remote control.

 

yyCheck if the batteries are still working and properly installed ( to , to ).

 

 

No image display and no sound is

yyCheck if the product is turned on.

produced.

yyCheck if the power cord is connected to a wall outlet.

 

yyCheck if there is a problem in the wall outlet by connecting other products.

 

 

Image appears slowly when the TV

yyThe image is muted during the product startup process. This is normal. If the

turns on.

image does not appear in a few minutes, unplug the TV for 30 seconds and try

 

again. If the image still does not appear, contact the authorized service center

 

in your local area.

 

 

Cannot connect external devices.

yyRefer to the "Connection Overview" and connect an external device.

 

 

The TV turns off suddenly.

yyCheck the power control settings. The power supply may be interrupted.

 

yyCheck if the Auto sleep feature is activated in the Time settings.

 

Refer to the "Sleep Timer".

 

yyIf there is no signal while the TV is on, the TV will turn off automatically after

 

15 minutes of inactivity.

 

 

Audio

Problem

Solution

 

 

No sound is produced while images

yyPress VOL + or - button.

are displaying.

yyCheck if the sound is muted by pressing MUTE.

 

yyScroll to other channels. There may a problem with the broadcast.

 

yyCheck if the audio cables are connected properly.

 

yyCheck if the TV Speaker feature is activated in the menu option.

 

 

No output from one of the speakers

yyAdjust Balance in the menu option.

 

 

Unusual sound from inside the TV is

yyA change in ambient humidity or temperature may result in an unusual noise

produced.

when the product turns on or off. There is no problem with your product.

 

 

ENGLISH

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LG Electronics 50PA5500, 60PA6500, 60PA5500, 60PA550C, 50PA450C, 42PA450C, 42PA4900 Troubleshooting, English, General, Audio