5
Troubleshooting
52 Troubleshooting
Picture
Symptom | Cause & Solution |
|
|
There is no picture. | yy Select the appropriate video input mode on the TV so the picture |
| from the unit appears on the TV screen. |
| yy Connect the video connection securely. |
| yy Check the [HDMI Color Setting] in the [Settings] menu is set to the |
| appropriate item that conforms to your video connection. |
| yy Your TV may not support the resolution you have set on the player. |
| Change the resolution that your TV accepts. |
| yy The player’s HDMI OUT jack is connected to a DVI device that does |
| not support copyright protection. |
|
|
Picture noise appears | yy You are playing a disc recorded in a colour system that is different |
| from your TV. |
| yy Set the resolution which your TV accepts. |
|
|
yy Connect the player to your TV with HDMI cable (Type A, High Speed | |
not output 3D views. | HDMI™ Cable). |
| yy Your TV may not support “HDMI 3D mandatory format”. |
| yy The [3D Mode] option in the [Settings] menu is set to [Off ]. |
| Set the option to [On]. |
|
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Customer support
You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please visit http://www.lg.com/global/support or contact LG Electronics customer care center.
Open source software notice
To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are available to download with the source code.
