LG Electronics DLE1101W, DLG1102W owner manual Troubleshooting, Before calling for service

34TROUBLESHOOTING

TROUBLESHOOTING

Before calling for service

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service.

Problem	Possible Causes	Solutions
Dryer will not	• Power cord is not properly plugged in.	• Make sure that the plug is plugged securely into a grounded outlet matching
turn on		the dryer’s rating plate.
	• House fuse is blown, circuit breaker has	• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
	tripped, or power outage has occurred.	problem is a circuit overload, have it corrected by a qualified electrician.
Dryer does not heat	• House fuse is blown, circuit breaker has	• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
	tripped, or power outage has occurred.	problem is a circuit overload, have it corrected by a qualified electrician.
	• Gas supply or service turned off	• Confirm that the house gas shutoff and the dryer gas shutoff are both fully
	(gas models only).	open.
Greasy or dirty spots	• Fabric softener used incorrectly.	• Confirm and follow the instructions provided with your fabric softener.
on clothes	• Clean and dirty clothes being dried	• Make sure to use your dryer to dry only clean items, because dirty items can
	together.	soil clean clothes placed in the same or subsequent loads.
		• Stains on dried clothes are actually stains that were not removed during the
		washing process.
		Make sure that clothes are being completely cleaned according to the
		instructions for your washer and detergent.
Display shows error	• Thermistor is malfunctioning.	• Turn off the dryer and call for service.
code tE1 or tE2
Lint on clothes	• Lint filter not cleaned properly.	• Make sure the lint filter is cleaned before every load. With some loads that
		produce high amounts of lint, it may be necessary to clean the filter during the
		cycle.
	• Laundry not sorted properly.	• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should
		be dried separately from clothes that are lint trappers (i.e., a pair of black linen
		pants).
	• Excess static in clothes.	• See the Excess static in clothes after drying section below.
	• Dryer is overloaded.	• Divide larger loads into smaller loads for drying.
	• Tissue, paper, etc., left in pockets.	• Check pockets thoroughly before washing and drying clothes.
Excess static in	• Fabric softener not used or used incorrectly.	• Use a fabric softener to reduce static electricity correctly. Do not use fabric
clothes after drying	• Clothes dried too long (overdried).	softeners or products to eliminate static unless recommended by the
	• Drying synthetics, permanent press, or	manufacturer of the fabric softener or product.
	synthetic blends.	• Overdrying a load of laundry can cause a buildup of static electricity. Adjust
		settings and use a shorter drying time, or use SENSOR DRY cycles.
		• These materials can cause static buildup. Try using a fabric softener.
Display shows error	• Power cord connection is incorrect.	• Check the connection of power cord to the terminal block. Refer to 23-27
code PS		pages on this manual.
Clothes are wrinkled	• Clothes dried too long (overdried).	• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying
		time, and remove items while they still retain a slight amount of moisture.
	• Clothes left in dryer too long after cycle	• Remove items from the dryer immediately at the end of the cycle. Use the
	ends.	WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for
		up to 3 hours.
Drying time is not	• Heat settings, load size, or dampness of	• The drying time for a load will vary depending on the heat setting, the type
consistent	clothing is not consistent.	of heat used (electric, natural gas, or LP gas), the size of the load, the type of
		fabrics, the wetness of the clothes, and the condition of the exhaust ducts and
		lint filter.