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34TROUBLESHOOTING
TROUBLESHOOTING
Before calling for service
Your dryer is equipped with an automatic
Problem | Possible Causes | Solutions |
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Dryer will not | • Power cord is not properly plugged in. | • Make sure that the plug is plugged securely into a grounded outlet matching |
turn on |
| the dryer’s rating plate. |
| • House fuse is blown, circuit breaker has | • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the |
| tripped, or power outage has occurred. | problem is a circuit overload, have it corrected by a qualified electrician. |
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Dryer does not heat | • House fuse is blown, circuit breaker has | • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the |
| tripped, or power outage has occurred. | problem is a circuit overload, have it corrected by a qualified electrician. |
| • Gas supply or service turned off | • Confirm that the house gas shutoff and the dryer gas shutoff are both fully |
| (gas models only). | open. |
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Greasy or dirty spots | • Fabric softener used incorrectly. | • Confirm and follow the instructions provided with your fabric softener. |
on clothes | • Clean and dirty clothes being dried | • Make sure to use your dryer to dry only clean items, because dirty items can |
| together. | soil clean clothes placed in the same or subsequent loads. |
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| • Stains on dried clothes are actually stains that were not removed during the |
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| washing process. |
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| Make sure that clothes are being completely cleaned according to the |
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| instructions for your washer and detergent. |
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Display shows error | • Thermistor is malfunctioning. | • Turn off the dryer and call for service. |
code tE1 or tE2 |
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Lint on clothes | • Lint filter not cleaned properly. | • Make sure the lint filter is cleaned before every load. With some loads that |
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| produce high amounts of lint, it may be necessary to clean the filter during the |
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| cycle. |
| • Laundry not sorted properly. | • Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should |
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| be dried separately from clothes that are lint trappers (i.e., a pair of black linen |
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| pants). |
| • Excess static in clothes. | • See the Excess static in clothes after drying section below. |
| • Dryer is overloaded. | • Divide larger loads into smaller loads for drying. |
| • Tissue, paper, etc., left in pockets. | • Check pockets thoroughly before washing and drying clothes. |
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Excess static in | • Fabric softener not used or used incorrectly. | • Use a fabric softener to reduce static electricity correctly. Do not use fabric |
clothes after drying | • Clothes dried too long (overdried). | softeners or products to eliminate static unless recommended by the |
| • Drying synthetics, permanent press, or | manufacturer of the fabric softener or product. |
| synthetic blends. | • Overdrying a load of laundry can cause a buildup of static electricity. Adjust |
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| settings and use a shorter drying time, or use SENSOR DRY cycles. |
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| • These materials can cause static buildup. Try using a fabric softener. |
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Display shows error | • Power cord connection is incorrect. | • Check the connection of power cord to the terminal block. Refer to |
code PS |
| pages on this manual. |
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Clothes are wrinkled | • Clothes dried too long (overdried). | • Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying |
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| time, and remove items while they still retain a slight amount of moisture. |
| • Clothes left in dryer too long after cycle | • Remove items from the dryer immediately at the end of the cycle. Use the |
| ends. | WRINKLE CARE option to continue tumbling clothes at the end of the cycle, for |
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| up to 3 hours. |
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Drying time is not | • Heat settings, load size, or dampness of | • The drying time for a load will vary depending on the heat setting, the type |
consistent | clothing is not consistent. | of heat used (electric, natural gas, or LP gas), the size of the load, the type of |
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| fabrics, the wetness of the clothes, and the condition of the exhaust ducts and |
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| lint filter. |
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