TROUBLESHOOTING GUIDE
To save the time and expense of an unnecessary service call, perform the simple checks in this section before contacting a service professional.
TROUBLESHOOTING GUIDE
Problem |
| Possible Corrective measures |
Telephone cannot be switched on |
| Please take out battery and insert battery again then press |
| ||
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| Eto power on the phone. |
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Battery empty |
| Charge battery. Check charging indicator in the display. |
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The battery doesn’t charge properly or the phone |
| Wipe the charging contacts both on the phone and on the |
sometimes turns itself off |
| battery with a clear soft cloth. |
Usage time of battery becomes shorter |
| If the battery time is short, it may be due to the user |
|
| environment, or large volume of calls, or weak signals. |
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|
Charging error – Temperature out of range |
| Make sure the ambient temperature is right, wait for a |
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| while, and then charge again. |
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Charging error – Charger defective |
| If the charger does not warm up, replace it. |
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|
Charging error – Wrong charger |
| Only use original LG accessories. |
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|
Charging error – Battery defective |
| Replace battery. |
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|
Forget the, phone code or password |
| The default phone code is “0000”. |
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|
Enter PUK |
| The PIN code has been entered incorrectly three times in |
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| succession, and the phone is now blocked. Enter the PUK |
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| supplied by your service provider. |
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