Troubleshooting
This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to fix yourself.
Message | Possible causes | Possible corrective measures | |
SIM error | There is no SIM card in the | Make sure that the SIM card is correctly inserted. | |
phone or it is inserted incorrectly. | |||
| Signal is weak or you're outside | Move towards a window or into an open area. | |
No network | the carrier network. | Check the network operator coverage map. | |
connection/ |
| Check whether the SIM card is more than 6~12 | |
Losing | Operator applied new services. | months old. If so, change your SIM at your | |
network | network provider's nearest branch. Contact your | ||
| |||
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| service provider. |
