When you can’t recall your unlock Pattern, PIN, or Password:
<If you have forgotten pattern>
If you logged in to your Google account on the phone but failed to enter the correct pattern 5 times, tab the Forgot Pattern button on the bottom of the screen. You are then required to log in with your Google Account or you have to enter Backup PIN which you entered while creating Pattern Lock.
If you have not created a Google account on the phone or you forgot Backup PIN, you have to perform a hard reset.
<If you have forgotten PIN or Password>
If you forgot your PIN or Password, you need to do hard reset.
Caution: If you perform a hard reset, all user applications and user data are deleted.
Note: If you have not logged in Google Account and forgot Unlock Pattern, you need to enter Backup PIN.
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