Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Solution |
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No power. | The power cord is disconnected. | Plug the power cord into the wall |
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| outlet securely. |
No picture. | TV/DVD mode for the recorder is set | Press TV/DVD on the remote control |
| to TV. | repeatedly to choose DVD mode. TV |
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| indicator disappears in the display |
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| window. |
| The TV is not set to receive recorder | Select the appropriate video input mode |
| signal output. | on the TV so the picture from the |
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| recorder appears on the TV screen. |
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| The video cable is not connected | Connect the video cable securely. |
| securely. |
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| The connected TV power is turned off. | Turn on the TV. |
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No sound. | The equipment connected with the | Select the correct input mode on the |
| audio cable is not set to receive | audio receiver so you can listen to the |
| recorder signal output. | sound from the recorder. |
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| The audio cables are not connected | Connect the audio cable securely. |
| securely. |
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| The power of the equipment connected | Turn on the equipment connected |
| with the audio cable is turned off. | with the audio cable. |
| The audio connecting cord is damaged. | Replace it with new one. |
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The playback picture is | The disc is dirty. | Clean the disc. |
poor. |
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The recorder does not | No disc is inserted. | Insert a disc. (Check that the disc |
start playback. |
| indicator in the display window is lit.) |
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| An unplayable disc is inserted. | Insert a playable disc. (Check the disc |
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| type, color system, and regional code.) |
| The disc is placed upside down. | Place the disc with the playback side |
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| down. |
| The disc is not placed within the | Place the disc on the disc tray |
| guide. | correctly inside the guide. |
| The disc is dirty. | Clean the disc. |
| The Rating level is set. | Cancel the Rating function or change |
|
| the rating level. |
The picture from the | The video signal from the external | You cannot connect via this recorder. |
external input is | component is | Connect the component directly to |
distorted |
| your TV. |
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Some channels are | Those channels are not stored in the | Restore channels. See “Program Edit” |
skipped over when | recorder. | on page 17. |
using PR/CH |
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The picture or sound of | Aerial or cables are loose. | Tighten connections or replace cable. |
broadcasting channel is |
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weak or missing. |
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Camcorder image is not | Camcorder is off. | Turn camcorder on and operate |
shown. |
| properly. |
Camcorder image via | The recorder’s source is incorrect. | Use AV/INPUT to select input channel |
A/V input or DV IN to |
| (AV1, AV2, DV, etc.) |
recorder is not shown |
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on TV screen. |
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