(Warranty Contd.)
CONCERNING PIXEL FUNCTIONALITY: Your LCD Rear Projection Television contains about 921600 individual pixels. LCD Projection displays typically contain a small number of pixels that do not function normally. Your display has been inspected and is in compliance with manufacturer’s specifications, indicating that any pixel defects do not effect the operation or use of your display.
READ YOUR OPERATING GUIDE CAREFULLY SO THAT YOU UNDERSTAND THE OPERATION OF YOUR LCD REAR PRO- JECTION DISPLAY AND HOW TO ADJUST THE CONSUMER CONTROLS.
IMPORTANT: Please fill out and mail in your Product Registration Card or go to www.lgservice.com to register your product online. This information allows us to reach you promptly should we discover a safety or reliability problem that could affect you.
CUSTOMER ASSISTANCE NUMBERS
To obtain customer assistance, product information, or Dealer or Service locations
Call
24 hours a day, 365 days per year
FOR SERVICE:
For warranty service information, please contact the LG®Brand Customer Support telephone number listed below.
When calling for service, please have your product model number, serial number and the date of purchase or the date of original installation available.
If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to the LG®Brand Service Center against a credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defective unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the defective unit to the LG®Brand Service Center.
Parts and service in accordance with the LG®Brand warranty is our responsibility and will be provided without charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory warranty ser- vice, write or call the LG®Brand Customer Interactive Service.
To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning any product to the Factory Service Center. Contact the number below or your authorized LG®Brand repair facility for details.
Before you call for warranty service, check your operating guide – you may avoid a service call.
LG Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, Alabama 35824
ATTN: CIC
Telephone number:
This number is a
Follow menu prompts when the call is answered
Web address: www.lgservice.com
Telephone Center Hours of Operation: 24 hours a day, 365 days per year
Service for your LG®Brand Rear Projection Television is provided through LG Electronics Alabama, Inc., the authorized LG®Brand Service Center for the United States.
LG®Brand LCD Rear Projection Televisions are marketed and distributed in the United States by LG Electronics Corporation, 201 James Record Road Huntsville, Alabama 35824.
