TROUBLESHOOTING FLOW CHART

Controller

Quick

Check

Is

 

Is

 

'STATUS'

 

 

No

TV

No

LED on

 

Connected to

 

Analog Board

 

AC Power

 

Blinking

 

?

 

?

 

 

 

Yes

 

Yes

 

 

 

 

 

 

 

Bad

 

 

 

TV

 

 

 

 

 

Plug into AC Power Outlet

Press 'POWER' or 'ON/OFF'

key on TV

Did

No

TV Turn

1. Bad TV

On

 

?

 

Yes

 

Press 'POWER' or 'ON/OFF' or 'VOLUME UP/DOWN' or

Is

No

 

Red LED

 

1.

Bad Analog Board.

on TV

2.

Bad Digital Board.

Lit

?

Yes

Cycle the power by removing and re-connecting the AC power cord. Observe the 'POWER' LED and TV screen as soon as AC power is re-applied.

Did

 

 

Analog

No

Bad

Board 'POWER'

LED Turn On

 

TV

Momentarily

 

 

?

 

 

Yes

 

 

Did TV

No

Turn On

Check to see if TV

Momentarily

is in Commercial Mode.

?

See Commercial Mode

 

Check chart.

Yes

 

'MUTE' key on Installer

Remote

Did

No

 

TV

Bad TV

Respond

1.

2.

Go to Remote

?

 

Control Checklist page 5

Yes

Press 'POWER' or 'ON/OFF'

or 'VOLUME UP/DOWN'

or 'MUTE' key on

User-Supplied Remote

Did

No

 

TV

 

1.

Bad PPV Card

Respond

2.

Go to Remote

?

 

Control Checklist page 5

Yes

End

APPENDIX

109

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LG Electronics 32700H, SAC30708043, 42700H, 37700H owner manual Troubleshooting Flow Chart, Controller Quick Check