Troubleshooting & FAQs 5

This chapter details some potential problems that may occur while using the Access Point, and solutions to overcome them. Also included here are frequently answered questions and their respective answers.

Troubleshooting

My computer’s THE ACCESS POINT Wizard doesn’t locate the Access Point.

There are several possible solutions when this occurs:

sCheck the Power LED and ensure the Access Point’s power cord is connect- ed correctly.

sEnsure the proper kind of Ethernet cable is used. If the Access Point is con- nected to a hub switch, or router, a cross-over Ethernet cable (available at most electronics retailers) must be used. If the Access Point is connected to a computer, a straight-through Ethernet cable (included with the Access point) must be used.

sEnsure the computer is within range of the Access Point.

My Web browser can’t access the Access Point’s Control Panel

sMake sure that your computer’s TCP/IP connection is set to the proper stat- ic IP address. See Appendix A “Setting Up Static IP” for details.

sVerify that you are using the proper Ethernet cable to connect to the Access Point. See “Making A Connection” in p. 13 of Section 4 for details.

sEnsure the Web browser being used is not using a proxy server to connect to the Access Point.

Frequently Asked Questions

How far can I be from the Access Point and still connect?

The Access Point’s range depends on many factors, including the position of the Access Point, physical obstructions (walls, terrain, etc.), and other environmental anomalies. Generally, however, indoor range is approximately 91 meters (300 ft.) or more; outdoor range can reach up to 533 meters (1750 ft.)..

24

Page 25
Image 25
Link electronic GT701AP user manual Troubleshooting & FAQs, Frequently Asked Questions