10/100 16-Port VPN Router

C.To upgrade the firmware, follow the steps in the Upgrade section found in “Chapter 6: Setting up and

Configuring the Router” or “Appendix B: Upgrading Firmware.”

16.The firmware upgrade failed.

The upgrade could have failed for a number of reasons. Follow these steps to upgrade the firmware:

A.Set a static IP address on the PC; refer to “Problem #1, I need to set a static IP address.” Use the following IP address settings for the computer you are using:

IP Address: 192.168.1.50

Subnet Mask: 255.255.255.0

Gateway: 192.168.1.1

B.Perform the upgrade using the Router’s Web-based Utility through its System Management => Firmware Upgrade tab.

If the firmware upgrade failed, the Router will still work using its current firmware.

If you want to use a backup firmware version, go to System Management => Restart. Select Backup

Firmware Version. Click the Restart Router button to restart the Router.

17.My DSL service’s PPPoE is always disconnecting.

PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the service after a period of inactivity, just like a normal phone dial-up connection to the Internet. There is a setup option to “keep alive” the connection. This may not always work, so you may need to re-establish connection periodically.

A.To connect to the Router, go to the web browser, and enter http://192.168.1.1 or the IP address of the Router.

B.Enter the user name and password, if asked. (The default user name and password are admin.)

C.On the Setup - Network tab, select Keep Alive, and set the Redial Period option at 20 (seconds).

D.Click the Save Settings button.

E.Click the Status tab, and click the Connect button.

F.You may see the login status display as Connecting. Press the F5 key to refresh the screen, until you see the login status display as Connected.

If the connection is lost again, follow steps E and F to re-establish connection.

Appendix A: Troubleshooting

91

Common Problems and Solutions

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Linksys RV016 manual Firmware upgrade failed, My DSL service’s PPPoE is always disconnecting

RV016 specifications

The Linksys RV016 is a robust VPN router designed for small to medium-sized businesses, providing secure and reliable network connectivity. This device offers versatile features, catering to the demands of advanced users while maintaining ease of use for those less experienced with networking technologies.

One of the standout characteristics of the Linksys RV016 is its ability to handle multiple WAN connections. It features dual WAN ports, which enable load balancing and failover support. This ensures that in the event one internet connection fails, the other takes over seamlessly, minimizing downtime and enhancing productivity. The RV016 is equipped with eight Ethernet ports, providing sufficient connectivity for various devices within an office environment.

Security is a paramount consideration in the design of the RV016. The device supports a robust VPN (Virtual Private Network) capability, allowing secure remote access for employees working from home or traveling. The router supports both IPSec and PPTP VPN protocols, ensuring versatile and secure communication channels. Additionally, it offers advanced firewall features, including stateful packet inspection (SPI) and denial-of-service (DoS) attack prevention, which safeguard the network from unauthorized access and external threats.

Linksys has also incorporated Quality of Service (QoS) features into the RV016, allowing users to prioritize their network traffic. This is particularly useful for businesses that rely on voice over IP (VoIP) services or have high bandwidth applications, ensuring that critical applications receive the necessary bandwidth for optimal performance.

The RV016 supports a variety of network management protocols, including DHCP, DNS, and static routing, making it easy to integrate into existing network infrastructures. Its web-based interface simplifies configuration and management, enabling IT staff to efficiently set up network parameters without the need for extensive training.

In summary, the Linksys RV016 stands out as a feature-rich VPN router that combines security, reliability, and ease of use. Its multiple WAN support, advanced security features, and network management capabilities make it an ideal choice for businesses seeking a dependable networking solution. Whether handling remote access or managing network performance, the RV016 provides the necessary tools to keep business operations running smoothly.