
ProConnect® Series  | 
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  | ProConnect®   | 
Troubleshooting | 
  | Appendix | |
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This section provides possible solutions to problems regarding the installation  | 
  | Computer Connection Table | |
  | The following table indicates the relationship between the number of   | ||
and operation of the   | 
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check the Linksys website at www.linksys.com.  | 
  | KVM Switches and the number of computers they control:  | |
1. Pressing the HotKeys gets no response. | 
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• The connection from the selected port to a target PC has been broken or  | 
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the computer is turned off. Check the Online Port LED for the selected  | 
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port. If it is not lit: 1) Manually press one of the Select switches to con-  | 
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nect to a PC that is powered ON. 2) Check the cables to make sure they  | 
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are all properly connected.  | 
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• There has been an improper keyboard reset. 1) Reset the keyboard (and  | 
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mouse) simultaneously by pressing Buttons 1 and 2 on the   | 
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KVM Switch where the PC is connected for several seconds. 2) Unplug  | 
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the keyboard connector from the Console Keyboard Port, then plug it  | 
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back in.  | 
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• There has been an improper reset of the   | 
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and restart as described under Using the ProConnect®   | 
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Switch.  | 
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• The Port ID has been improperly entered. After invoking the HotKey  | 
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function with the [CTRL + ALT + SHIFT] combination, be sure to enter  | 
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the Port ID and press the Enter key within one second for each Port ID.  | 
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2. The mouse does not respond. | 
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• The mouse has been improperly reset. 1) Reset the mouse (and keyboard)  | 
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simultaneously by pressing Buttons 1 and 2 on the   | 
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where the PC is connected for several seconds. 2) Unplug the mouse con-  | 
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nector from the Console Mouse Port, then plug it back in.  | 
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