TROUBLESHOOTING:
When a malfunction occurs, it may not be serious and can be corrected easily. The following table describes the most common problems and solutions. Please read this table thoroughly before calling your DVR dealer.
PROBLEM |
| SOLUTION |
No power | • | Check power cord connections. |
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| • | Confirm that there is power at the outlet. |
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Not responding when any of the | • | Check if it is under Key Lock mode. |
buttons are pushed | • | Press any key, and enter the default password 111111 or the current password. |
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No recorded video | • | Check if the HDD is installed properly. |
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Schedule Record enable | • | Check if the Schedule Enable is set to YES. |
does not work |
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No live video | • | Check camera video cable and connections. |
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| • | Check monitor video cable and connections. |
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| • | Confirm that the camera has power. |
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| • | Check camera lens setting. |
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HDD not found |
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| Make sure that the HDD cartridge is locked. |
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| Check the jumper setting, it must be set to MASTER. |
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Recording stopped
The HDD is full, and overwrite is not enabled.
Forgotten password
Contact Technical Support.
