LOREX Technology L19lD1616501 instruction manual Obtaining Service, Toll Free Customer Service

Models: L19lD1616501

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Obtaining Service

LOREX PRODUCT LIMITED WARRANTY

LOREX does not make any claims or warranties of any kind whatsoever regarding the Product's potential, ability or effectiveness to prevent minimize, or in any way affect personal or property damage or injury. LOREX is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers or distributors to the contrary are not authorized by LOREX, and do not affect this provision of this warranty. The purchaser may have other rights under state, provincial, or federal laws and where the whole or part of any item of this warranty is prohibited by such laws, it shall be deemed null and void, but the remainder of the warranty shall remain in effect.

Obtaining Service

In order to obtain service, please make sure that you have registered your product on-line at http://www.lorexcctv.com (located in the warranty registration section). Please contact our customer service department to obtain a return authorization number. The Purchaser must provide LOREX with a copy of his/ her original, dated bill of sale, receipt or invoice, failing which LOREX will not perform any of its obligations under this warranty. To claim on this warranty, proceed with the following steps:

Pack the Product in a well-padded sturdy carton.

i.) If the unit was purchased in the United States proceed as follows:

Contact our customer service department to obtain a return authorization number.

Return the unit to: Lorex Service Center

2375 Hadely Road, Plainfield, IN 46168

ii) If the unit was purchased in Canada proceed as follows:

Contact our customer service department to obtain a return authorization number.

Return the unit to: Lorex Service Center

300 Alden Road, Markham, Ont. L3R 4C1

iii)If the unit was purchased in Europe please visit: http://www.lorexinternational.com/ for return instructions.

TOLL FREE CUSTOMER SERVICE

North America: 1-888-42-LOREX (1-888-425-6739)

International: 1-800-42-LOREX 0 (1-800-425-67390)

Local: 905-940-5355

http://www.lorexcctv.com

Always use discretion when installing video and/or audio surveillance equipment especially when there is perceived privacy. Inquire regarding federal, state and/or local regulations applicable to the lawful installation of video and or audio recording or surveillance. Party consent may be required.

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LOREX Technology L19lD1616501 Obtaining Service, Toll Free Customer Service, North America 1-888-42-LOREX