Octel Unified Messenger Concepts & Planning Guide
IN-2 101-1620-005
class of service, definition GL-2
client components 3-5
components of Octel Unified Messenger
client
administration applications 3-7
PC access 3-6
telephone access 3-5
server
tracing server 3-9
voice server 3-8
counters, statistics and performance 3-8
D
Dial-by-Name 4-4, 5-3
definition GL-2
Digital Meridian Integration Device (DMID)
definition GL-2
PBX integration 3-10
Direct Inward Dialing (DID), definition GL-2
DTMF, definition GL-2
E
Erlang
calculating busy hour 2-5
definition GL-2
sizing ports, using 2-4
Ethernet 1-10, 2-14
events, definition GL-2
Exchange e-mail system, access via telephone
user interface 3-5
Exchange server. See Microsoft Exchange server
F
fax routing address 2-20
definition GL-2
enabling subscribers 2-21
fax servers 1-8
interoperability
requirements 2-21
with Octel Unified Messenger 2-20
relationship with voice mail domains 2-21
routing inbound fax calls to 2-22
faxes
accessing using the TUI 1-9
enabling subscribers 2-21
receiving 1-8
routing to third-party fax servers 2-22
G
Grade of service (GOS) 2-6
definition GL-2
grunt detection, definition GL-3
GSM 3-12
definition GL-2
H
hunt group
definition GL-3
pilot number for fax server 2-20
I
in-band signaling
definition GL-3
PBX integration 3-10
intercom paging, definition GL-3
interoperability
OctelNet 5-2
single-site 5-8
third-party fax servers 2 -20
IVM file, definition GL-3
L
local area network (LAN) 1-10
communicating via 1-6
local mailbox numbers 4-3
definition GL-3
M
mailbox
definition GL-3
forwarding 5-8
security 6-3
unified 1-4
mailbox length, OctelNet 5-5