Introducing Octel Unified Messenger
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Access to faxes
using the TUI The telephone user interface recognizes messages of the message type
IPM.NOTE.FAX. If a fax server does not support thi s message type, Octel
Unified Messenger does not classify messages as faxes but only as e-mail
messages with TIFF attachments.
Subscribers can send fax messages to other recipients or to a fax device
for printing. They can also send e-mail messages to a fax device for
printing.
E-mail messages that have attachments, for example, a document in
Microsoft Word or Microsoft Excel format can be converted to fax format
by the fax server and can be printed to a fax device. Which types of
attachments can be printed to a fax device depends on the capabilities of
the fax server.
PBXThe PBX or switch transfers calls from with in the enterprise or from the
outside telephone network to the OMD voice server. This capability can
also be provided by the service provider’s central office equipment,
known as Centrex.
An Octel Unified Messenger voice server includes a “PBX integration”.
This is a specialized connection to the PBX that provides information
about calls as they are routed, such as:
nWho the call was originally intended for (called party).
nWho placed the call (calling party).
nWhat caused the call to be directed to the voice server (for
example, there was no answer or the telephone was busy).
TUISubscribers can use a touchtone telephone to do the following:
nRecord voice messages.
nListen to voice and e-mail messages.
nReply to voice, e-mail, or fax messages.
nInstruct the system to store, forward, or d elete messages.
nSend fax and e-mail messages to a fax device for printing.