Sizing the system
101-1620-005 2-21
Requirements for third-party fax server interoperability with Octel Unified Messenger
The following are the requirements for third-party fax server
interoperability with Octel Unified Messenger:
nOctel Unified Messenger version 2.0 or higher must be installed.
nThe fax server must be integrated with Microsoft Exchange as an
Exchange Connector or an Exchange gateway for fax.
nThe fax server must use a FAX address type that is specified to
Octel Unified Messenger. This is so th at on e-off addresses can be
created and messages can be delivered to the fax server for
transmission.
nThe fax server must support DTMF detection and collection.
nThe fax server must match the DTMF fax routing number
supplied by Octel Unified Messenger with a subscriber’s
FAXROUTE address.
nThe fax server must create faxes as e-mail messages with .TIF
attachments and send them to the intended Exchange recipient for
storage within the Exchange message store .
nThe fax messages placed in the subscriber’s Outlook inbox
should be identified by a unique message class (IMP.NOTE.FAX)
so they can be detected as faxes by Octel Unified Messenger.
Enabling Octel Unified Messenger subscribers for fax
Octel Unified Messenger subscribers are fax-enabled when a system
administrator adds a FAXROUTE address as an e-mail address type for
the subscriber.
Octel Unified Messenger subscribers with fax-en abled mailboxes can use
the telephone user interface to access fax messages in their mailbox. From
the telephone user interface, fax-enabled subscribers can route fax or
e-mail messages (with or without attachments) to any fax device for
printing. When a subscriber requests the printing of a fax or e-mail
message, Octel Unified Messenger forwards a copy of the message to a
one-off address of the form [FAX:nnnnnnnn], where FAX is the actual
address type for the fax server and nnnnnnn is the telephone number of
the fax device supplied by the subscriber.