Introducing Octel Unified Messenger
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Voice server
The voice server is a Windows NT-based system that is the integral link
between the LAN and the telephone network. It performs the following
functions:
nAnswers PBX-forwarded telephone calls.
nPlays personalized greetings.
nRecords messages.
nSends compressed message files to subscriber mailboxes for
storage.
nRetrieves stored messages for playback through the telephone or
through multimedia.
nProvides the capability for TTS conversion of e-mail messages.
nDetects incoming faxes and forwards them to third-party fax
servers.
Multilingual
text-to-speech The voice server includes a speech synthesis device that allows
subscribers to hear their e-mail messages over the telephone. This fea tur e
is also used for name confirmation when a recorded name is not a vailable.
Organizations that receive e-mail in more than one language can enable a
multilingual TTS. This identifies the language of the e-mail message and
reads the message in that language.
The following languages are available:
nEnglish
nFrench
nGerman
nSpanish
nDutch
nItalian
nRussian
Tracing server
The tracing server is a separate system that records operational
information about activity in the voice mail domain. Ev ents, for example,
port activity, are stored in an operation hi story databa se. An admin istr ato r