Page 6 - Using the 20DS
Speed Dials
To dial a speed dial:
1. Press the DSS key under which the speed dial store is set.
Holding Calls - Solid Green
To hold a call:
1.Press HOLD on your phone.
To retrieve a held call:
1.If the held line or extension is set under a DSS key, the key's BLF lamp is solid green.
2.To retrieve a held call press HOLD again.
Unparking Calls - Slow Red/Green Flash
Telephones on the INDeX system can park calls (2030/50/60 phones and the 20CC turret can do this using the PARK option on the display). Each phone can park several calls and unlike held calls, they can be retrieved by any other phone.
To unpark a call:
1.A slow flashing BLF lamp indicates a parked call:
–Red: Another extension has parked a call on a line set under the DSS key.
–Green: You have parked a call to your phone (by pressing
PARK or HOLD, ANSWER RELEASE).
2.Press the DSS key to unpark the call at your phone.
3.Continue the call using handsfree or lift the handset.
INDeX 20DS User's Guide | 38DHB0002UKCN – Issue 3 March 2000 |