Using the 20DS – Page 7
38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide
Transferring CallsAfter answering a call, you can transfer it to any extension (or group of
extensions) set under a DSS key.
To make an unannounced transfer:
1. Whilst talking to the caller, press the DSS key for the required
extension or group of extensions.
2. Press ANSWER RELEASE on your phone or replace the handset.
To make an announced transfer:
1. Whilst talking to the caller, press HOLD and then the DSS key for
the required extension or group of extensions.
2. When answered, ask if they wish to accept the call.
– If "yes", press ANSWER RELEASE on your phone.
– If "no", press HOLD to return to the held call.
Picking up Calls - Fast Green/Red FlashFast flashing BLF lamps indicate calls waiting.
– A fast flashing red lamp indicates a call ringing the extension or
group of extensions set under that DSS key.
– A fast flashing green lamp indicates an incoming call on a line.
To pickup the call:
1. Press the DSS key.
2. Continue the call using handsfree or lift the handset.