Often-Used Features
ÊCall WaitingÊ
If Call Waiting is on, you hear a
When a call is waiting, you hear a single beep (inside call) or 2 beeps (outside call).
To complete a call and answer a waiting call:
1.When you hear the call-waiting tone, hang up.
2.When the phone rings, lift the handset or press the Speaker button.
To put a call on hold and pick up a waiting call:
1.Press the Hold button.
2.Press an ICOM Originate Only or SA Originate Only button. (You must have one of these buttons available to pick up the call.)
3.Press the Feature button and dial 87.
4.To return to the call on hold, press the button with the
To turn Call Waiting on or off:
1.Press the Feature button and dial 00.
2.Press any ICOM or SA button.
3.Dial ✻11 to turn Call Waiting on,
OR
Dial ✻✻11 to turn Call Waiting off.
4.Press the Feature button and dial ✻00.
Camp-On Ê
To program:
See Programming Buttons & Settings, p. 17.
To camp on a busy extension so the call will ring at the extension when your
1.Press the Feature button.
2.Select
OR Dial 57.
NOTE: Do not use the
ÊCoverageÊ
To program:
See Programming Buttons & Settings, p. 17.
Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else. If your system has voice mail, your calls can also be covered that way. There are three types of coverage:
•Primary Coverage. If your calls are covered this way, they ring immediately at the covering phone.
•Secondary Coverage. The covering phone rings after a delay of 2 rings, giving you a chance to answer first.
•Group Coverage. Calls for a group of people (coverage group) may be covered by one or more people. Your system manager can tell you how this works at your office.
Covering phones are programmed with Cover buttons used to answer calls for others. Delay Ring on the covering phone can add a longer delay before your calls ring there. If line buttons on your phone are set to No Ring, however, calls on those lines are not covered. (See Rings, p. 2.)
To control coverage of inside calls, use these programmable settings: Coverage Inside On allows all your inside calls to ring elsewhere; Coverage Inside Off turns inside coverage off.
You can also program buttons for these features:
•Use a Coverage VMS button to prevent or allow coverage of your outside calls by a voice mail system. These calls may still be covered by a person at another extension.
•Use a Coverage Off button to turn off or on all coverage of your calls.
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