Understanding Your Telephone

Line Buttons

All Telephones

NNN-XXXXMake/receive outside calls only.

Telephones with ICOM Buttons

ICOM Ring

Make/receive inside

 

ringing calls and receive

 

inside voice-announced

 

calls.

ICOM Voice

Make inside voice-

 

announced calls and

 

receive inside ringing and

 

voice-announced calls.

ICOM

Make (not receive)

Originate Only

inside calls only.

Telephones with System Access (SA) Buttons

SA buttons give you access to inside or outside lines for making and/or receiving calls. To make an outside call on an SA button, first dial the dial-out code (usually 9) that your system manager supplies. No dial-out code is necessary when you call another extension.

SA Ring

Make/receive inside/outside

 

ringing calls and receive inside

 

voice-announced calls.

SA Voice

Make/receive outside calls,

 

receive inside ringing and voice-

 

announced calls, make inside

 

voice-announced calls.

SA Originate

Make (not receive) inside and

Only

outside calls.

Shared SA

Make/answer calls for co-workers

(SSA)

or join conversations. One person

 

has an SA button that is shared

 

with one or more others who have

 

SSA buttons corresponding to it.

 

See Rings for information about

 

how calls ring at these buttons.

Pool

Make/receive outside calls only.

 

Use the dial-out code supplied by

 

your system manager.

Tones

Tone

Meaning

 

 

 

 

 

 

 

Dial tone (steady)

You can make a call.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Busy (slow repeating tone)

The phone you are calling is busy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast busy (fast repeating tone)

No lines are available.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error (alternating high-low tones)

You dialed a number or used a feature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

incorrectly.

 

 

 

 

 

 

 

Confirmation (double break in

You used a feature correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dial tone followed by steady tone)

 

 

 

 

 

 

 

 

Callback (5 short beeps)

This call is receiving Callback treatment (see p. 12).

 

 

 

 

 

 

 

Call Waiting (1 or 2 beeps)

You have an inside (1 beep) or an outside

 

 

 

 

 

 

 

 

(2 beeps) call waiting (see p. 12).

Rings

The table below helps you identify the different types of ringing. You can also personalize ringing at your telephone or adjust ring timing for the line buttons where calls arrive. Programming Buttons & Settings, p. 20, tells you how to change the settings. Listed below are your options:

Personalized Ring. Allows you to give calls ringing at your phone one of 8 distinctive

rings.

Abbreviated Ring. When you are on a call and another call arrives at your phone, you can

use this feature to give the second call a short ring.

Immediate Ring. Calls ring immediately on line buttons set this way.

Delay Ring. This setting causes calls to ring at your phone after a delay. If your calls are

being covered, this allows time for another person to answer a call before you do.

No Ring. Calls do not ring (except for returning transferred and Callback calls). Calls on

lines set for No Ring do not receive coverage (see p. 13).

Line Button Lights

Light

Meaning

Steady red

The line you are using or will use when you lift the handset or

 

press the Speaker button.

Steady green

The line is in use, or the feature programmed onto the line button

 

is on.

Flashing green

An incoming call is ringing on this line button or a call you

 

transferred is returning to this line button (see p. 6).

Fast-flashing green

You have put a call on hold on this line button.

Slow-flashing green

Someone else has put a call on hold on this line button.

Send Ring. Usually, when a call comes in on an SA button, it rings there immediately and

rings at the corresponding SSA buttons after a delay, giving the person with the SA button

time to answer before the call is picked up by someone with a corresponding SSA button.

When busy on another call, the person with the SA button can use the Send Ring setting to

make calls arriving at other SA buttons ring immediately on corresponding SSA buttons

instead of after a delay.

Ring

Meaning

 

 

1 long ring

Inside call

 

 

 

 

1 long ring and 1 short ring

Outside call

 

 

 

 

 

 

1 long ring and 2 short rings

Priority ring; outside call transferred to you or

 

 

 

 

 

 

 

returning camped-on call (see p. 12)

 

 

1 long ring and 3 short rings

Returning Callback call (see p. 12)

 

 

 

 

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