Aim the remote control directly at infrared sensor window on the front panel. (Refer to page 10)
Reduce the distance to infrared sensor window.
Check the +/– polarity of the batteries and replace both batteries in the remote control if required.
Go to “IR Signal Check” on page 78.
The current operation is not possible.
To completely reset the unit, press and hold [STANDBY/ON .] on the front panel for 10 seconds to shut down the unit or unplug the AC cord from the AC outlet for 5-10 seconds.
Operations may not be permitted by the disc. Refer to the instructions for the disc.
Condensation? (Let sit 1 or 2 hours)
Check if the disc is compatible with this unit. (Refer to page 21.)
Wipe dirt off the disc from the center to the outside or replace the disc. Refer to “Cleaning Discs” on page 78.
The angle cannot be switched for Blu-ray Disc™ / DVD which do not contain multiple angles. In some cases multiple angles are only recorded for specific scenes.
Check the settings in “Parental” menu.
Enter the default password “4737”, then your forgotten password will be cleared. Then to change password go to “Password Change” on page 64.
Make sure that the selected group (folder) does not contain more than 9,999 files for Blu-ray Disc™ / DVD / SD Memory Card, and 999 files for CD.
Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.
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To completely reset the unit, press and hold [STANDBY/ON .] on the front panel for 10 seconds to shut down the unit or unplug the AC cord from the AC outlet for 5-10 seconds.
Problem | Tip |
Cannot play back a disc. | Make sure that the product supports the disc. |
| Check the region code of the disc.This unit supports the following region codes. |
| -Blu-ray Disc™ : “A” |
| -DVD : “ALL” or “1” |
| Clean the disc. |
SD Memory Card cannot be read. | The format of the card is not accepted by this unit or the card is not compatible. |
Cannot play back JPEG files from a disc. Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
Cannot play back MP3 files from a disc. Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
Make sure that the bit rate of the MP3 files is between 112 and 320 kbps.
Make sure that the sample rate of the MP3 files is 32 kHz, 44.1 kHz or 48 kHz.
Cannot play back WMA files from a Make sure that the sample rate of the WMA files is 44.1 kHz or 48 kHz. disc.
No return to start-up screen when disc Reset this unit by turning it off for 30 seconds, then on again. is removed.
The unit does not respond to the remote control.
in the upper right hand corner of the TV screen.
Buttons do not work or the unit stops responding.
The unit does not respond to some operating commands during playback.
The unit cannot read Blu-ray Disc™ /
DVD/ CD.
Scene shooting angle does not switch.
Playback does not start when the title is selected.
The password for rating level has been forgotten.
Cannot find a JPEG file.
