Problem

Tip

Cannot use Netflix feature.

Netflix is available only in the United States.

 

Check if the network connection is properly made.

 

Visit netflix.com/magnavox on your PC and become a Netflix member.

Cannot add movies or TV episodes to

Visit netflix.com on your PC.

the instant Queue.

Adding movies or TV episodes may only be done on the PC, not using this unit.

Even though the speed of the Internet

The picture quality does not change during playback.

connection improves during playback,

The picture quality differs depending on the speed of Internet connection at the

the picture quality of Netflix streaming

time the streaming video is loading.

movie does not improve.

 

The picture quality of streaming movie

Check the speed of your Internet connection.

(Netflix, Film Fresh or Blockbuster) is

Contact your Internet service provider.

poor.

(You may need to improve the broadband speed.)

Streaming movie (Netflix, Film Fresh

Contact your Internet service provider.

or Blockbuster) often stops or starts

(You may need to improve the broadband speed.)

buffering during playback.

 

Cannot use Film Fresh / Blockbuster

Film Fresh / Blockbuster is available only in the United States.

feature.

Check if the network connection is properly made.

 

Visit filmfresh.roxionow.com/Login (Film Fresh) or

 

www.blockbuster.com/auth/login (Blockbuster) on your PC and create an account.

Cannot use the VUDU service.

Check if the network connection is properly made.

 

VUDU is available only in the United States.

Cannot rent or buy movies / TV shows

You need to activate the VUDU account. (Refer to page 47)

on VUDU.

Log into your account at http://my.vudu.com and check your payment information.

The picture quality of VUDU movie is

Check the speed of your Internet connection.You need speeds of at least 8 Mbps

poor.

to this player for high quality uninterrupted playback.

VUDU movie often stops or starts

Contact your Internet service provider to troubleshoot your Internet connection

buffering during playback.

for speed and line quality. Consistent line quality and speed are very important for

 

Internet video playback.

Cannot use Pandora feature.

Check if the network connection is properly made.

 

Pandora is available only in the United States.

 

You must create a Pandora account and activate this unit.

 

(Refer to “Activating Pandora” on page 50.)

Radio reception is poor.

If the signal is too weak, adjust the antenna or connect an external antenna for

 

better reception.

 

Increase the distance between this unit and your TV or VCR.

 

Tune in to the correct frequency.

 

Place the antenna further away from any equipment that may be causing the

 

interference.

DNote

Do not attempt to repair the Blu-ray Disc™ Player yourself.This may cause severe injury, irreparable damage to your Blu-ray Disc™ Player and void your warranty.

Please have available your Blu-ray Disc™ Player model and serial number before contacting us.These numbers are available on the cabinet, as well as on the packaging.

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