Vermont Castings Resolute Acclaim
Warranty
Limited 3 Year Warranty
Vermont Castings, Majestic Products warrants that your Resolute Acclaim will be free of defects in material and workmanship for a period of three years from the date you receive it, except that the handles, glass door panel, fireback arch inserts, cement, and gasketing shall be warranted as described below.
Vermont Castings, Majestic Products will repair or replace, at its option, any part found to be defective when the Resolute Acclaim is returned with shipping charges prepaid to an Authorized Dealer. The customer must pay for any Authorized Dealer
Any Resolute Acclaim or part thereof that is repaired or replaced during the limited warranty period will be warranted under the terms of the limited warranty for a period not to exceed the remaining term of the original limited warranty or six
(6) months, whichever is longer.
Limited 1 Year Warranty
The following parts of the Resolute Acclaim are warranted to be free of defects in material and workmanship for a period of one year from the date you receive it. These parts are the handles, glass door panel, all firebricks, cement and gasketing. Any of these items found to be defective will be repaired or replaced at no charge, upon the return of said part to an Authorized Dealer with postage prepaid.
Exclusions & Limitations
1.This warranty is transferable; however, proof of original retail purchase is required.
2.This warranty does not cover misuse of the stove.
Misuse includes overfiring which will result if the stove is used in such a manner as to cause one or more of the stove plates to glow red. Overfiring can later be identified by warped plates and areas where the paint pigment has burned off. Overfiring in enamel stoves is identified by bubbling, cracking, chipping and discoloration of the porcelain enamel finish.
Vermont Castings, Majestic Products offers no warranty on chipping of enamel surfaces. Inspect your stove for any damage to the enamel prior to accepting it.
3.This warranty does not cover misuse of the Resolute Acclaim as described in the Owner's Guide, nor does it cover a Resolute Acclaim which has been modified unless authorized by a Vermont Castings, Majestic Products representative in writing. This warranty does not cover damage caused by burning treated wood, saltwater driftwood, or any fuel not recommended in the Owner's Guide.
4.This warranty does not cover a stove repaired by someone other than a Vermont Castings, Majestic Products Authorized Dealer.
5.Damage to the unit while in transit is not covered by this warranty but is subject to claim against the common carrier. Contact the Authorized Dealer from whom you purchased your Resolute Acclaim. (Do not operate the Resolute Acclaim as this may negate the ability to process the claim with the carrier.)
6.Claims are not valid where the installation does not conform to local building and fire codes or, in their absence, to the recommendations in the Owner's Guide.
7.The salt air environment of coastal areas, or a high
humidity environment can be corrosive to the porcelain enamel finish. These conditions can cause rusting of the cast iron beneath the porcelain enamel, which will cause the porcelain enamel finish to flake off. This warranty does not cover damage caused by a salt air or
8.Vermont Castings, Majestic Products shall have no legal obligation to enhance or update any unit once manufactured.
IN NO EVENT SHALL VERMONT CASTINGS, MAJESTIC PRODUCTS BE LIABLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. THIS WARRANTY SUPERSEDES ALL OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of incidental and consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific rights and you may have other rights which vary from state to state.
How To Obtain Service
If a defect is noted within the warranty period, the customer should contact a Vermont Castings, Majestic Products Authorized Dealer with the following information:
1.Name, address, and telephone number of the purchaser.
2.Date of purchase.
3.Serial number from the label on the back of the stove.
4.Nature of the defect or damage.
5.Any relevant information or circumstances, i.e., installation, mode of operation when defect was noted.
A warranty claim will then start in process. Vermont Castings, Majestic Products reserves the right to withhold final approval of a warranty claim pending a visual inspection of the defect by authorized representatives.
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