Before Calling For Service

Section 5

Before Calling For Service

 

 

Section 5

Before Calling For Service

Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine adjustments and maintenance procedures are not covered by the warranty.

Problem

Possible Cause

To Correct

Ice machine does not operate.

No electrical power to the ice machine

Replace the fuse/reset the breaker/turn

 

and/or condensing unit.

on the main switch.

 

ICE/OFF/CLEAN toggle switch set

Move the toggle switch to the ICE

 

improperly.

position.

 

Water curtain stuck open.

Water curtain must be installed and

 

 

swinging freely. (See Section 4)

Ice machine stops, and can be restarted

Safety limit feature stopping the ice

Refer to “Safety Limit Feature” on the

by moving the toggle switch to OFF and

machine.

next page.

back to ICE.

 

 

Ice machine does not release ice or is

Ice machine is dirty.

Clean and sanitize the ice machine.

slow to harvest.

 

(See Section 4)

 

Ice machine is not level.

Level the ice machine. (See Section 2)

 

Low air temperature around ice machine

Air temperature must be at least 35°F

 

head section.

(1.6°C).

Ice machine does not cycle into harvest

The six-minute freeze time lock-in has

Wait for the freeze lock-in to expire.

mode.

not expired yet.

 

 

Ice thickness probe is dirty.

Clean and sanitize the ice machine.

 

 

(See Section 4)

 

Ice thickness probe is disconnected.

Connect the wire.

 

Ice thickness probe is out of adjustment.

Adjust the ice thickness probe.

 

 

(See Section 3)

 

Uneven ice fill (thin at the top of

Verify sufficient water level in sump

 

evaporator).

trough. Contact a qualified service

 

 

company to check refrigeration system.

Ice quality is poor (soft or not clear).

Poor incoming water quality.

Contact a qualified service company to

 

 

test the quality of the incoming water and

 

 

make appropriate filter

 

 

recommendations.

 

Water filtration is poor.

Replace the filter.

 

Ice machine is dirty.

Clean and sanitize the ice machine.

 

 

(See Section 4)

 

Water dump valve is not working.

Disassemble and clean the water dump

 

 

valve. (See Section 4)

 

Water softener is working improperly (if

Repair the water softener.

 

applicable).

 

Part Number 80-1561-3

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Manitowoc Ice S1000M manual Section Before Calling For Service, Checklist, Problem, Possible Cause, To Correct