Marantz Troubleshooting for the CR401 CD Player

ENGLISH

TROUBLESHOOTING

If a problem should arise, first check the following.

1.Are the connections correct?

2.Have you operated the receiver according to the operating instructions?

3.Are the speakers and other components operating properly?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

Symptom	Cause	Measures	Page
Power does not turn on	• Mains cord’s plug is not	• Plug the mains cord in
when POWER	plugged into wall outlet.	properly.
ON/STANDBY switch is
pressed.
There’s no sound	• The speaker cables are not	• Check the speaker	9
coming from the	connected properly.	connections and make sure
speakers?		that none of the wires are
		touching each other, other
		connectors, or any metal parts.
	• The volume is set at minimum.	• Turn up the volume.	11
	• The CR401 is muted.	• Unmute the CR401.	19
	• A pair of headphones is	• Turn down the volume, then	11
	connected.	disconnect the headphones .
	• The wrong input source is	• Check the input source setting.	11
	selected.
	• A connecting cable may be	• Check your connecting cables	10
	damaged.	for signs of damage and
		replace as necessary.
Sound is coming from	• The other speaker’s cable is	• Check the speaker	9
only one speaker?	not connected properly.	connections and make sure
		that none of the wires are
		touching each other, other
		connectors, or any metal parts.
Nothing happens when	• Are the batteries dead?	• Replace the batteries with new	4
remote control buttons		ones.
are pressed.	• Is the remote control unit too	• Operate from closer to the	4
	far away?	main unit.
	• Is there an obstacle between	• Remove the obstacle.	4
	the remote control unit and the
	main unit?
	• You have pressed the wrong	• Press the desired button.	7
	button.
	• Batteries are not set in their	• Set the batteries in the proper	4
	proper direction (ª and ·).	direction.

Symptom	Cause	Measures	Page
	• A strong light source is	• Make sure that the CR401 is	4
	interfering with the CR401’s	not subjected to direct sunshine
	remote sensor.	or inverter-type fluorescent
		lights. Relocate if necessary.
Hissing noise is heard	• Antenna cable is not properly	• Connect the leads properly.	8
on FM broadcasts.	connected.	• Point the antenna in the right	8
	• Antenna is not pointing in the	direction.
	right direction.	• Install an outdoor antenna.	8
	• Radio waves are weak.
Hissing or buzzing	• Noise from a TV or	• Turn off the TV.	8
sound is heard on AM	interference in the signals sent	• Change the position of the	8
broadcasts.	from the broadcast station.	loop antenna.
		• Install an outdoor antenna.	8
Booming sound	• Signals transmitted over the	• Insert the plug in the opposite	9
(humming) is heard in	main cord are modulated by	direction.
AM broadcasts.	the power source frequency.	• Install an outdoor antenna.	8
Reception is noisy,	• You’re too far away from the	• Switch the FM Mode to Mono.	15
intermittent, and the	transmitter. Or, your FM	• Adjust the position, height, and	8
indicator	antenna is in the wrong	direction of your FM antenna.
flickers?	position or pointing in the	• Install an outdoor FM antenna,	8
	wrong direction. Or, the	preferably one with many
	station’s signal strength is	elements. Installing an out-
	poor.	door antenna is a specialist’s
		job, so contact your nearest
		dealer for advice.
The radio presets no	• The power cord has not been	• Preset your favourite radio	16
longer work?	connected to a wall outlet, or	stations again. The power cord
	the power has been turned off	must be plugged into a wall
	for an extended period.	outlet a few times each month
		in order to preserve the presets.
The RDS (Radio Data	• The current FM station does	• Tune into a station that	17
System) doesn’t seem	not support RDS.	supports RDS.
to work?	• The signal strength is poor, or	• Install an outdoor FM antenna,	8
	there’s too much interference.	change the position or
		direction of your outdoor FM
		antenna, and keep it away
		from fluorescent lights.
CD playback skips?	• The CR401 is subject to	• Install the CR401 somewhere	2
	vibration.	free of vibration.
	• The disc is dirty.	• Remove the disc and clean it.	3
	• The disc is very scratched.	• Buy a new disc.	3
Noise is generated.	• DTS CD is being replayed.	• Do not replay DTS CD, which	2
		is not supported by the CR401.

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