Manuals / Maxtor / Computer Equipment / Computer Drive

Maxtor 52049U4, 51024U2, 51536U3, 53073U6 From, Dial, MaxFax Service, Internet, Customer Service

Models: 51536U3 53073U6 52049U4 54098U8 51024U2

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SERVICE AND SUPPORT

MaxFax™ Service

Use a touch-tone phone to order Technical Reference Sheets, Drive Specifications, Installation Sheets and other documents from our 24-hour automated fax retrieval system. Requested items are sent to your fax machine.

U.S. and Canada	Language support: English
Phone	800-2MAXTOR, listen for option (800-262-9867)
Outside U.S. and Canada	303-678-2618
Europe	Language support: English, French, German
Phone	+ 353 1 204 11 22
Asia/Pacific	Language support: English
Phone	+ 61 2 9369 4733

Internet

Browse the Maxtor home page on Internet, download files from our FTP site.

Home Page

http://www.maxtor.com

Customer Service

All Maxtor products are backed by No Quibble® Service, the benchmark for service and support in the industry. Customer Service is available 5 a.m. to 5 p.m. (Pacific Standard Time) Monday through Friday.

U.S. and Canada	Language support: English, Spanish
Voice	800-2MAXTOR, press 2 (800-262-9867)
E-mail	RMA@maxtor.com
Fax	408-922-2085
Europe	Language support: English, French, German
Voice	+ 353 1 286 62 22
E-mail	Eurotech_Assistance@maxtor.com
Fax	+ 353 1 286 14 19
Asia/Pacific	Call Singapore Customer Service from the countries listed below.
	Customer Service is available 8 a.m. to 5:30 p.m. (Singapore time is GMT +8).
	From	Dial
	Australia	1-800-124-328
	Hong Kong	+800-96-3387
	Indonesia	+001-803-65-6500
	Japan	+0031-65-3616
	South Korea	+0078-65-800-6500
	Malaysia	1-800-1126
	New Zealand	+0800-44-6542
	Singapore	1-800-481-6788
	Taiwan	+0080-65-1062
	Thailand	+001-800-65-6500

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Maxtor 52049U4, 51024U2, 51536U3, 53073U6, 54098U8 specifications From, Dial, MaxFax Service, Internet, Customer Service

Contents

DiamondMax Plus 1429/A54098U8, 53073U6, 52049U4, 51536U3, 51024U2 Corporate HeadquartersBefore You Begin C A U T I O NSection 2 - Product Description ContentsSection 1 - Introduction DIAMONDMAX PLUS 40 PRODUCT MANUAL Section 3 - Product SpecificationsSection 4 - Handling and Installation Section 7 -Interface Commands Section 5 - AT Interface DescriptionSection 6 - Host Software Interface Alternate StatusSection 8 - Service and Support GlossaryFigures TitleSECTION IntroductionMaxtorCorporation ManualOrganizationConventions SECTION DiamondMax Plus 40 Key FeaturesProduct Description Product Features Functional / InterfaceCacheManagement MajorHDAComponents CylinderLimitationJumperDescription SubsystemConfigurationJumper Location / Configuration ProductSpecifications DriveConfigurationPerformanceSpecifications ModelsandCapacitiesPhysicalDimensionsmaximum Figure 3 Outline and Mounting DimensionsPARAMETER STANDARDPowerRequirements PowerModeDefinitionsEPA Energy Star Compliance EnvironmentalLimitsReliabilitySpecifications Shock and VibrationSafetyRegulatoryCompliance EMC/EMIRadiated Electromagnetic Field Emissions - EMC Compliance Canadian Emissions StatementHandlingandInstallation HardDriveHandlingPrecautionsElectro-StaticDischargeESD SECTIONUnpackingandInspection Figure 4 Multi-pack Shipping ContainerRecommended Mounting Configuration PhysicalInstallationRepacking Before You Begin Hook upSet up Start upInstall the Hard Drive in a Device Bay Attach the Interface and Power CablesInterfaceConnector ATInterfaceDescriptionPinDescriptionSummary SECTIONPin Description Table PIO Timing Figure 5 PIO Data Transfer To/From DeviceDMATiming Figure 5 Multi-word DMA Data TransferUltra DMA Timing Figure 5 Initiating an Ultra DMA Data In BurstFigure 5 Host Pausing an Ultra DMA Data In Burst DSTROBE at device DD150 at deviceDSTROBE at host DD150 at host DMARQ device DMACK host STOP host HDMARDY host DSTROBE device DD150 deviceFigure 5 Device Terminating an Ultra DMA Data In Burst Figure 5 Host Terminating an Ultra DMA Data In BurstFigure 5 Initiating an Ultra DMA Data Out Burst Figure 5 Sustained Ultra DMA Data Out Burstdevice hostFigure 5 Device Pausing an Ultra DMA Data Out Burst Figure 5 Host Terminating an Ultra DMA Data Out BurstFigure 5 Device Terminating an Ultra DMA Data Out Burst DMARQ device DMACK host STOP host DDMARDY device HSTROBE host DD150host DA0, DA1, DA2 CS0-, CS1 SECTION HostSoftwareInterfaceTask File Registers Sector Count Register Sector Number RegisterCylinder Number Registers Device/Head RegisterCommandRegister Stops drive spindle do not change time-out valueSummary Control Diagnostic Registers Interrupt Handling Reset and Interrupt HandlingReset Handling InterfaceCommands SECTIONReadCommands Read DMA Read MultipleWriteCommands Write Multiple Write DMASetFeatureCommands PowerModeCommands SLEEP MODE InitializationCommands When the command is received, the drive 1. Sets BSYAllows the host to receive parameter information from the drive 2. Stores the required parameter information in the sector bufferWORD 1, 1 = Security feature set enabled 0, 1 = SMART feature set enabled Upon receipt of the command, the drive 1. Sets BSY Seek,FormatandDiagnosticCommands S.M.A.R.T. CommandSet RegisterServiceandSupport ServicePolicyNoQuibble Service SupportFrom DialMaxFax Service Customer ServiceGLOSSARY GlossaryPage Page Page