Service and Support, Getting Help | Maxtor 80-160GB specification

Chapter 6

Service and Support

6.1GETTING HELP

Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model number and serial number of your drive. These numbers can be used to get help from Maxtor Support, register your drive, and look up information on the Maxtor website.

Please visit www.maxtor.com to obtain comprehensive support information, such as:

•Warranty Services

–Drive returns, Warranty Status, Limited Warranty Statement

•Product Support

–Installation Tutorials, Specifications, Jumper Settings, Installation Guides, Product Manuals

•Software Downloads

–Installation Software, Utilities, Diagnostics

•Knowledge Base

–Troubleshooting information, FAQs, resolved problem database

•Product Index

–Current and Legacy Maxtor product’s listing

Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive, and get assistance via e-mail.

Maxtor DiamondMax 17 80-160GB AT Hard Disk Drive

6-1

Image 57

Maxtor 80-160GB manual Service and Support, Getting Help

Contents

ATA Revisions UL/CSA/VDE/TUV/WEEE/RoHSPatents Corporate Headquarters Before You Begin Table Of Contents Service and Support List of Figures List of Tables Manual Organization Audience ATA Terminology and Conventions References Introduction Product Overview General Description KEY Features Regulatory Compliance Standards Hardware Requirements Space Requirements Installation Unpacking Instructions 220 Pack Shipping Container Hardware Options ATA Interface Connector 1AT Jumper Options Cable Select CS Jumper CLJ Jumper Out ATA Bus Adapter 2.1 40-Pin ATA Bus Connector DC Power J1, Section a ATA BUS Interface Connector J1, Section C External Drive Activity LED ATA Bus Interface Connector J1, Section C Orientation Mounting 7Mounting Screw Clearance Ventilation Clearance For Systems with AN ATA Adapter Board Adapter Board Installation Connecting the Adapter Board and the Drive Techniques in Drive Configuration 8.4-Gigabytes BarrierOperating System Limitations System Startup and Operation Model InterfaceMax LBA Capacity Drive Configuration Model Number and CapacityModel 6G080L0 6G160P0 Physical Dimensions ModelValue Mode Power Current Power Requirements 80GB & 160GBVoltage Tolerance Voltage Tolerance EPA Energy Star Compliance Power Mode Definitions Non-Operating/Storage Parameter Reliability Specifications Shock and VibrationParameter Operating Non-Operating Canadian Emissions Statement Safety Regulatory Compliance Product Specifications Introduction Signal Cable and ConnectorMechanical Interface Electrical Interface General Feature Set Command InterfaceSupported Commands Command Command Code Feature Register 2fh 3fh Word Content Description Identify Drive Command 51-52 Obsolete Total number of user addressable sectors Minimum PIO transfer cycle time with Iordy flow control Minor version number See Address Offset Reserved Area Boot, Incits TR272001 = release interrupt enabled General Purpose Logging feature set supported Word Stream Access Latency DMA Security status ATA Bus Interface and ATA Commands Getting Help Service and Support Service and Support Glossary Glossary Glossary Glossary Positioner See actuator Glossary