Maytag JDB1100AW From, During Wash, Rattling, During Drain, Humming, On Page, Moving Rack

©2004

B	From	During Wash			Rattling			From	During Drain
	Page 1
			Does it sound like a				Page 1
	Humming		rattlingnoise like Yes			C				Does the noise only No
				pebbles being
								A		occur during the
		If motor is		thrown around?
Does it sound like a Yes										drainportion of the
		touching floor
									Yes	cycle?
loud low frequency

Does the noise only N N occur whileopening

or closing door?

Does the noise only

occur while moving Complete the rackin or out?

hummingnoise?	raise machine	No	On Page 1
	making sure it
	stays level		Buzzing

Yes

Yes

Moving Rack

	No		Does it sound like
No
			an intensejetwater
				Yes Is there a problem	Yes	Does it sound like aYes
			consistenlty		D		Realign or
			sprayingagainst	with docking?		buzzingnoise
	Yes					between sheet metal	adjust
Is the water valve		Adjust	tub?		On Page
						pieces?
touching the tub?		water valve
				No
			No
						No
No						Vibrating

Opening

/Closing

Door

Popping

See "Rack Problem" section of No Function flow chart

		Reroute	Are the wash arms	Yes	Is wash arm
			stopped or rotating		blocked or		Readjust
Is the drain hose	Yes	drain hose	slow, blocked, or		hitting rack?	Does it sound like a	Yes insulation
wedged tightly		enusuring	hitting rack				or reroute
between tub and		loop				vibratingnoise?	drain hose
					No
cabinet/wall?		remains	No
		correct				No
No		Disassemble,				Humming
					Repair or

Does it sound like a poppingnoise?

No

This is

detergent

YesYesDoes it occur onecup lid time only after a

hitting door

wash?

and is normal

No

Maytag Appliances Company 16022783 Rev. 0

			look for parts		Is there a leak in the Yes	replace			Verify
Are pump rotating		Yes	that have		docking stations?	docking
parts rubbing			rubbed			station	Does it sound like a	Yes	nothing is
stationary parts?			together and						wedged
							constanthumming
			realign or						between
							noise?
			replace		No				drain pump
									and floor
No				Water
							No
					Is there a leak in the Yes
				Spraying		Replace
Is the door or other		Yes			wash arm weld	wash arm	Grinding
					seam?
part of the machine			Repair
forced against			installation		No
cabinet?									Remove
							Does it sound like a	Yes hard object
No							grindingnoise?		from drain
									pump
					Is there a large leak Yes	Tighten or
						replace	No
					at a wash arm hub?
						wash arm
Consistently							Loud
Is the overall	Loud Are all 3 trim strips,				No				Instruct
									customer
Yes			2 parts of kick plate,				Does thenoise get
consistentsound			& 2 foam pieces					Yes this is
too loud?					Are there objects		louderafter water is
			installed correctly?			Remove			normal
				No	stuck between		fully drained?

Does it sound like a		Yes
grindingnoise?
	No

With the door fully	Yes
open, is the front lip
of the tub visible?

No

Does the deco panel interfere with the Yes hinge in the lower

corners?

No
Is the door installed	No
on the hinges
properly?
Yes

Replace inner door

Adjust or

replace as neccessary

Install door on hinges

Troubleshooting Flow Chart

				Complete	stationary and	Yes	objects	operation
No					rotating parts of the
	Yes				wash arm hub?			No
	Are there large gaps		Instruct to
Complete	between the	Yes	change	Is there a leak at the Yes		Replace
	machine and the		installation	wash arm weld
No
	cabinet/wall?		or add		seam?	wash arm		Complete
			fillers
	Squeaking			Complete	No
Does it sound like a Yes		Replace				Tighten or
		seal or			Yes

Grinding

Are the springs or

cables rubbing Yes against the cabinet

or the machine?

	No	Yes
Are the cables off
the pulleys?

Adjust or replace

Place cable back on pulley

28

sqeakingsound as	instruct as	Is there a large leak	replace
machine coasts to a		at a wash arm hub?
	normal		wash arm
stop?
	operation
		No
No

No

Complete