Maytag JDB1100AW Chart, Troubleshooting Flow, Drain Problem, From Page, Door or Latch Problem

©2004	From
	Page 1
Maytag Appliances Company	C

Is there a problem draining the unit?

Yes

Is there food soil at front of tub or door bottom?

No

Will the drain pump come on during a drain only cycle?

Yes

Drain Problem

No

Replace

drain pump

See Wash

Yes Performance

Flow Chart

	Yes
No	Is there 105VAC to
	drain pump during
	drain cycle?
		No

From

Page 1

A

Door or Latch Problem

Is there a problem

with the door or door No latch?

	Yes
			Verify the door is on
				both hinges, both
Will the door clo se		No		door springs
and latch				are attached
completely?				correctly,
				and installation
				is correct
	Yes	Yes		Repair or
Is the door latch or				replace
striker broken?				latch or
				striker
	No

Is there a problem with the rack?

Yes

Are both sides adjusted to same height?

Yes

Will the rack adusters lock into place?

Yes

Rack Problem

No

No	Adjust to
	same
	height

NoReplace rack

adjusters

Troubleshooting Flow

16022783 Rev. 0

Is the carry over volume after the cycle is complete correct?

No

Is the drain pump

clogged?

No

Is the unit level?

Yes

Replace

Control

Yes

Yes	Unclog
	drain pump

No

Level unit

Do both door	No
switches work
correctly?

Yes

With the door switches

closed, is there 105VAC No (minimum) between ST-

3 & ST-11 on control board?

Yes

If the unit won't

start after

pressing the start/

cancel key multiple times then replace control

Repair or		Repair or
		replace
replace		wire
door switch		harness
Yes		Yes
Is there 105VAC	No	Is there 105VAC
(minimum) between		(minimum) to the
J5, pin 8 & ST-10?		junction box?
		No
		Repair
		installation
		problem

Will the rack slide all the way in?

Yes

Is food trapped in

rack slides?

No

Is rack warped causing it to bind

No

Are bolts in tub wheels tight?

Remove

Noitem that is blocking

rack

Yes	Remove
	food

Yes	Bend back
	if possible
	or replace

No	Tighten
	bolts

Chart

From

Page 1

B

22

Is the drain outlet check valve stuck open?

No

Are the drain line

and air break

operating correctly?

Yes

See "A" in

Wash

Performance

flow chart

Yes	Replace
	valve

Repair or

Noreconfigure drain system

Dispenser							Yes
problem
			Snap	No	Are snuggers at	Yes	Is it hard to move in
Is there a problem	No		snuggers to		back of rack fully
		Complete					or out?
			rack		snapped to rack?
with the dispenser?
Yes					Yes
See "A" in
Wash					Replace
Performance
flow chart					rack

No	Is there a broken	No
	part?

Yes

Order

replace- ment part