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Did you select Oxi Treat Stains option?
Always select Oxi Treat Stains option when using a powdered or liquid laundry booster.
Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid), liquid chlorine bleach, fabric
softener, laundry booster or oxi to the correct dispenser. You can add powdered or liquid
color-safe bleach to the Oxi Treat Stains dispenser. Use only liquid chlorine bleach in
the bleach dispenser. Do not dilute fabric softener or bleach, or they will siphon out and
dispense at the wrong time.
Is there water remaining in the bottom of a dispenser? Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end of the cycle. This is normal.
Washer odor
See “Cleaning Your Washer.”
Are you using AFFRESH ™ washer cleaner on a regular basis?
AFFRESH™ washer cleaner removes and avoids odor-causing residue in all High Efciency
washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the
Clean Washer with AFFRESH™ cycle is complete, wipe away residue if necessary.
Are you using HE detergent?
Use of non-HE detergent can cause a lm residue which can result in odor.
Washer Operation
Washer won’t ll, rinse, or agitate; washer stops
Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle Control knob properly lined up with a cycle?
Turn the Cycle Control knob to the right slightly.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated lm
or particles. Reinstall hoses, turn on water, and check for leaks.
Are the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
Does the water level seem too low, or does the washer appear to not ll completely?
The Auto Water Level feature senses the size of the load and adds the correct amount of
water for the load size. You may notice during a cycle that the wash load is not completely
submerged in water. This is normal and necessary for clothes to move.
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow the cycle to continue.
Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for maximum load size.
Is there over sudsing?
Cancel the current cycle. Select Drain & Spin to drain the load. Re-select your
desired cycle and press START/PAUSE. Do not add detergent. Use cold water.
Is the lid open?
The lid must be closed during operation. The washer will not operate with the lid open.
Did you add more items to the load once the washer started?
Once the load is wet, there may appear to be space for more items. Do not add more than
1 or 2 garments after the cycle has started. For best results, determine load size with dry
items only.
Washer continues to ll or drain, or the cycle seems stuck
Is the top of drain hose lower than the control knobs on washer?
The top of the drain hose must be at least 39” (99.0 cm) above the oor.
See “Drain System.”
Does the drain hose t too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet t securely. Do not seal the drain hose with tape.
The hose needs an air gap. See “Installation Instructions.”