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Is the load balanced?
Evenly distribute the load in the washer basket and make sure the height of the load does
not exceed the top row of basket holes. See “Starting Your Washer.”
Do you hear clicking or other noises when the cycle changes from washing to draining or
spinning?
When the drive system shifts or the washer basket settles between cycles, you may hear
noises that are different from your previous washer. These are normal washer noises.
Is the washer gurgling or humming?
When the washer drains, the pump will make a continuous humming with periodic
gurgling or surging sounds as the nal amounts of water are removed. This is normal.
Are you washing a small load?
You will hear more splashing sounds when washing small loads. This is normal.
The washer basket moves while washing.
This is normal.
Can you hear water spraying?
This is part of the wash action.
Are you washing items with metal snaps, buckles, or zippers?
You may hear metal items touching the basket. This is normal.
Did you select the Bulky cycle?
Use the Bulky cycle only for oversized, nonabsorbent items such as comforters, pillows,
or poly-lled jackets. Other items will create an unbalanced load in this cycle.
Washer leaks
Are the ll hoses tight?
Are the ll hose washers properly seated?
Check both ends of each hose. See “Connect the Inlet Hoses.”
Did you pull the drain hose from the washer cabinet and install it in a standpipe or
laundry tub?
The drain hose should be pulled from the washer cabinet and secured to the drainpipe or
laundry tub. See “Connect Drain Hose” and “Secure the Drain Hose.”
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or
drainpipe is clogged or slow, water can back up out of drainpipe or sink.
Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the wash load is unbalanced
or overloaded, incoming water can deect off the load.
Is the washer properly installed?
The washer must be level. The feet should be properly installed and the nuts tightened. See
“Level the Washer.”
Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation
Did you select Fabric Softener option?
Always select Fabric Softener option when using liquid fabric softener.
“Sd” (Suds Detected)
Did you use regular detergent?
Regular or non-HE hand-washing detergents are not recommended for this washer.
Use only High Efciency (“HE”) detergent.
Did you add too much detergent?
Always measure detergent carefully. Follow detergent manufacturer’s directions.
Remember, concentrated detergents such as 2x or higher will use less detergent based
on load size.
If excessive suds are detected, the washer will display this code while running a suds
reduction correction routine at the end of the wash cycle. The suds reduction routine
removes extra suds and assures proper rinsing of your garments. If the code remains and
the wash cycle dial is ashing after the recovery routine has stopped, re-select
your desired cycle using cold water. Press START/PAUSE. Do not add detergent.
“lid” (Lid Opened)
Is the lid open? Close the lid to clear the display. If the lid remains open for more than
10 minutes, water in the wash tub will drain.
“HC” (Cold and Hot hoses switched)
This code will appear at the end of the wash cycle to indicate that the cold and hot water
inlet hoses are switched. See “Connect the Inlet Hoses.”
“dL” (Door/Lid cannot lock)
Indicates lid is not locked. Check for items caught in the lid keeping it from closing.
Press POWER/CANCEL once to clear the code.
“dU” (Door/Lid cannot unlock)
Is there excessive weight on the lid, such as a basket of laundry? Excessive weight will
keep the lid from unlocking. Press POWER/CANCEL once to clear the code.
“F##” code
Press POWER/CANCEL once to clear code. Press START/PAUSE to continue cycle. If code
appears again, call for service.
“Fd” (Factory Default)
This code will appear when your washer sets back to factory default.
To return all options and modiers to Factory Default, press POWER/CANCEL, select
Drain & Spin cycle, and then press Extra Rinse, Fabric Softener, Extra Rinse, Fabric Softener
within 5 seconds. When done correctly, the 7-segment displays show “Fd” for
3 seconds and then unit returns to Standby Mode.
Noisy, vibrating, off-balance
Is the washer level? Does the washer rock when pushed against the corners?
The washer must be level. The front and rear feet must be in rm contact with the oor.
Check that the locknuts are tightened. See “Level the Washer.”
Is the oor exing, sagging, or not level?
Flooring that exes or is uneven can contribute to noise and vibration of the washer. A
3⁄4" (1.9 cm) piece of plywood under the washer will reduce the sounds. See “Location
Requirements.”