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Did you select the Fabric Softener button?
If liquid fabric softener is added to the dispenser, the Fabric Softener option must be
selected.
Was the Water Save Spray Rinse selected?
This spray rinse optimizes the water used for rinsing the load. If extra rinsing is needed due
to skin sensitivities, a high sudsing detergent, or particulates in the load, such as sand or
lint, select the Extra Rinse option.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the
cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number
of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specied
parts. Factory specied parts will t right and work right because they are made with the same
precision used to build every new MAYTAG® appliance.
To locate factory specied parts in your area, call the following customer assistance telephone
number or your nearest designated service center.

In the U.S.A.

Call Maytag Services, LLC Customer Assistance toll free: 1-800-688-9900, or visit our website
at www.maytag.com
Our consultants provide assistance with:
Features and specications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and service companies. Maytag®
appliances designated service technicians are trained to fulll the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the Maytag® appliances designated service company in your area, you can also
look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Maytag® appliances with any questions or
concerns at:
Maytag Services, LLC
ATTN: CAIR® Center
P.O. Box 2370
Cleveland, TN 37320-2370
Please include a daytime phone number in your correspondence.

In Canada

Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777, or visit
our website at www.whirlpool.ca.
Our consultants provide assistance with:
Features and specications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool
Canada LP designated service technicians are trained to fulll the product warranty and
provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada LP with any questions or
concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.

Accessories

Enhance your washer with these premium accessories.
For more high-quality items or to order, call 1-800-901-2042, or visit us at www.maytag.com/
accessories. In Canada, call 1-800-807-6777, or visit us at www.whirlpoolparts.ca.
Part Number Accessory
8212638RP 6 ft (1.8 m) nylon braided space-saving ll hose, 90° elbow, hypro-
blue steel couplings. Safer than stainless steel. (2-pack)
8212487RP 5 ft (1.5 m) nylon braided ll hose. Safer than stainless steel. (2-pack)
8212526 Washer drip tray, ts under all
31682 All purpose appliance cleaner
1903WH Laundry supply storage cart
W10135699 AFFRESH™ washer cleaner
Did you follow the manufacturer’s directions when adding detergent and fabric softener?
Always measure detergent and fabric softener carefully. Follow detergent manufacturer’s
directions. If you have very soft water, you might need to use less detergent. Remember,
concentrated detergents such as 2x or higher will use less detergent based on load size.
Selecting a Fabric Softener or Extra Rinse option will help ush excess suds from your
washer.