TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Dryer Operation

 

 

 

 

 

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

 

Start/Pause button not pressed firmly

Press and hold the START/PAUSE button 2–5 seconds.

 

or held long enough.

 

 

Household fuse is blown or circuit

There may be 2 household fuses or circuit breakers for the dryer.

 

breaker has tripped.

Check that both fuses are intact and tight, or that both circuit

 

 

breakers have not tripped. Replace the fuses or reset the circuit

 

 

breaker. If the problem continues, call an electrician.

 

Incorrect power supply.

Electric dryers require 240-volt power supply. Check with

 

 

a qualified electrician.

 

Wrong type of fuse.

Use a time-delay fuse.

Dryer will not heat

Household fuse is blown or circuit

The drum may be turning, but you may not have heat. Electric dryers

 

breaker has tripped.

use 2 household fuses or circuit breakers. Replace the fuses or

 

 

reset the circuit breaker. If the problem continues, call an electrician.

 

Incorrect power supply.

Electric dryers require 240-volt power supply. Check with

 

 

a qualified electrician.

 

Supply line valve not open.

For gas dryers, make sure that the valve on the gas supply line is

 

 

open.

Unusual Noise

 

 

 

 

 

Humming or whining noise

Water inlet valve on dryer is running.

The water inlet valve on the dryer is used during the Steam function.

with Steam cycle selected

 

If the dryer has just been installed or unused for an extended period,

(on some models)

 

the valve may be louder and run longer. This is normal.

 

 

NOTE: The valve may make this noise even with no water line

 

 

connected.

Thumping noise

Dryer hasn’t been used in a while.

This is normal. The thumping sound should diminish after a few

 

 

minutes of use.

Rattling or vibrating noise

A small object caught between the

Check the front and rear edges of the drum for small objects. Clean

 

edges of dryer drum.

out pockets before laundering.

 

Dryer isn’t properly leveled.

The dryer may vibrate if not properly installed. See the Installation

 

 

Instructions. All four dryer feet should be in firm contact with the

 

 

floor.

 

Clothing is balled up in dryer.

When balled up, the load will bounce, causing the dryer to vibrate.

 

 

Separate the load items and restart the dryer.

Clicking noise

Gas valve operating.

On gas dryers, you may hear the gas valve clicking as it opens

 

 

and closes. This is normal.

Dryer Results

 

 

Clothes are not drying satisfactorily or drying times are too long

Lint screen is clogged with lint.

Clean lint screen before each load.

The exhaust vent or outside exhaust

Run the dryer for 5–10 minutes. Hold your hand under the

hood is clogged with lint, restricting air

outside exhaust hood to check air movement. If you do not feel air

movement.

movement, clean exhaust system of lint or replace exhaust vent with

 

heavy metal or flexible metal vent. See Installation Instructions.

The exhaust vent is not the correct

Check that the exhaust vent is not too long or has too many turns.

length.

Long venting will increase drying times. See Installation Instructions.

The dryer is not level.

Clothes not contacting the moisture sensors during Automatic

 

cycles. See “Level the Dryer” in the Installation Instructions.

The exhaust vent diameter is not the

Use 4" (102 mm) diameter vent material.

correct size.

 

The Air Only temperature setting has

Select the right temperature for the types of garments being dried.

been selected.

See “Cycle Guide”.

The load is too large and heavy to

Separate the load to tumble freely.

dry quickly.

 

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Maytag W105623338C-SP warranty Troubleshooting, Water inlet valve on dryer is running, With Steam cycle selected, Movement