Memorex MT2365 owner manual Troubleshooting Guide, Symptoms Possible Solutions

TROUBLESHOOTING GUIDE

Before requesting service, please refer to the following chart for the symptom and possible solution.

SYMPTOMS	POSSIBLE SOLUTIONS
	• Make sure the power cord is plugged in.
TV does not operate	• Try another AC outlet.
	• Power is off; check fuse or circuit breaker.
	• Unplug unit for an hour, then plug it back in.
Poor sound or No sound	• Station or CATV experiencing problems; tune to another station.
	• Check sound adjustments (Volume and Muting).
	• Check for sources of possible interference.
	• Station or CATV experiencing problems; tune to another station.
Poor picture or No picture	• Check antenna or CATV connections, reorient antenna.
	• Check for sources of possible interference.
	• Check picture control adjustments.
	• Station or CATV experiencing problems; tune to another station.
Poor reception on some channels	• Station signal is weak; reorient antenna to receive weaker station.
	• Check for sources of possible interference.
	• Station or CATV experiencing problems; tune to another station.
	• Make sure channels are set into memory.
Poor color or no color	• Check picture control adjustments.
	• Check antenna or CATV connections; reorient antenna.
	• Check for sources of possible interference.
	• Station or CATV experiencing problems; tune to another station.
Picture wobbles or drifts	• Make sure channels are set into memory.
	• CATV company is scrambling signal.
	• Check antenna orientation.
	• Check all CATV connections.
No CATV reception	• Set TV/CATV menu option to the CATV mode.
	• Station or CATV system problems; try another station.
Horizontal or diagonal bars on	• Check antenna connections; reorient antenna.
screen	• Check for sources of possible interference.
No reception above channel 13	• Make sure TV/CATV menu option is in the appropriate mode.
	• If using antenna, check UHF antenna connections.
	• Batteries are weak, dead or inserted incorrectly.
	• Remote is out of range; move closer to TV within 15 feet.
No Remote operation	• Make sure Remote is aimed at sensor.
	• Confirm there are no obstructions between the Remote and the TV.
	• Make sure the power cord is plugged in.
	• No broadcast on station tuned.
TV shuts off	• Sleep Timer is set.
	• Power interrupted.
	• TV station experiencing problems or program tuned is not closed captioned. Try
Closed - Caption is not activated.	another channel.

•Check CATV connection or VHF/UHF antenna, reposition or rotate antenna.

•Press TV/CAPTION/TEXT button to turn on the closed caption decoder.

Display is not shown in your language. • Select proper language in the menu options.

The remote control does not register	• Fully depress CODE SET button and VCR or CAB/SAT button at the same time.
your product.	Then enter the code that operate your product within 10 seconds.
	• Install new batteries.
The remote control does not operate	• Press the button of the product you want to control (TV, VCR, Cable/Satellite box).
your product.	• Program remote with a different code.
	• The remote control may not be compatible with your product.
	• Install new batteries.
The remote control does not operate	• Program remote with a different code.
some features of your product.	• The remote control may not be able to operate all features of your product.

FOR ADDITIONAL SET-UP INFORMATION OR CUSTOMER SERVICE

PLEASE CALL:

1-877-476-3561

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